The contact owns a 2019 Honda Odyssey. The contact stated that she was involved in an accident and that the grille shutter malfunction warning alarm and "power down" message were illuminated. The vehicle was taken to an independent mechanic shop, where it was diagnosed that the distance calibration sensor needed to be replaced and that the vehicle was inoperable. The vehicle remained at the mechanic's shop awaiting the parts for the repair, which were on backorder. The contact made a local dealer aware of the failure and was advised to file a complaint with the NHTSA hotline. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.

- La Puente, CA, USA

The infotainment system started going bad after owning the vehicle within 2 weeks. When the vehicle is in motion the radio went out with a static sound and complete system blacked out with "network communication error" and restarted while car is in motion and this started repeating on the drive.I took it to the dealer and they said they fixed the problem by rerouting the electrical harness. It worked good for another two days it started getting the same error messages and the whole info screen went out for minutes at a time.I hear static sounds and get messages saying radio out and network problems.Honda mentioned it had fixed the error as part of the recalls released recently and had the recalls done and the issue become more frequent and worse, the system gets restarted every few mins. After 3 attempts to the dealer I do not have any success. A clear sign that Honda has no clue how to properly and permanently repair the system.

- Flowermound, TX, USA

We started taking our 2019 Honda Odyssey to the dealership in Nov 2019 on radio/speaker issues. The same problems still persist after a handful of attempts at fixing with newer parts. This is becoming very frustrating as a consumer, especially after multiple attempts at a solution. We have owned multiple new Honda's, and quite a few used ones. We have several videos of it going off and on while driving, sitting still, hitting a bump etc. Now it's to the point where it won't even come on at all when you start the vehicle.

- Paducah, KY, USA

The contact owns a 2019 Honda Odyssey. The contact stated that while her husband was driving 70 mph, the vehicle independently shifted into neutral. The contact stated several unknown warning lights were illuminated. The driver cruised to the side of the road safely and had the brake pedal depressed. The vehicle was not drivable. The vehicle was towed to local dealer heritage Honda bel air located at 1800 belair rd suite a, fallston, md 21047, (410) 343-5644, where it was diagnosed with needing the battery to be replaced. The contact stated that the battery was replaced however, she continued to experience the failure 45 minutes after leaving the dealer. The manufacturer had not been informed of failure. The failure mileage was 9,566.

- Washington, DC, USA

2/5/2020 I was traveling at highway speeds with moderate traffic, when the main display screen in my minivan started flashing error messages. The radio display screen was acting wacky also. The van started making a loud rapid 'click.click.click." Type noise. I was trying to figure out what was happening, when I noticed that the display said "P" for park. I could not accelerate to merge out of traffic. It happened so fast and was so startling. I was able to coast and move over to the shoulder and stop the van. I turned off the ignition and started it back up and it drove normally. My husband took it to the dealership and they moved the toll tag sticker on the windshield and said it was interfering with the sensors. 2/6/2020 I was too scared to drive it, so my husband drove it. He was on the freeway and the same thing happened to him. It is currently at the dealership. The dealership now says it is loose connections at the battery. The noise it made was horrible and I'm concerned that there is physical damage to the vehicle. The van has just over 5,000 miles on it and was purchased in September 2019

- Richmond, TX, USA

The infotainment system which controls everything in the vehicle constantly frozen and crashed. All, safety features including the backup camera disabled and couldn't be adjusted because of the system deem the vehicle was in motion even it wasn't. worst, there is no way to reset or turn off the vehicle without visiting a dealer. Many drivers that I knew of are constantly forced to fix the system while driving. This creates serious safety issues for the public safety.

- Fremont, CA, USA

While traveling at highway speed on the highway, the dashboard (including not but limited to speedometer, tachometer, fuel level, current gear, etc) went complete off momentarily and then restarted itself. After the dashboard came back, the dashboard flashed an error like "accident avoidance system problem" for a few seconds and then the system functions normally until it happened again. This has happened 3 times in the last 4 days. I couldn't get a picture of the issue due to the fact that it happened randomly with no clear indication that it was about to happen.

- Vienna, VA, USA

After a week of driving a brand new Honda Odyssey 2019, with 177 mileage, the car had transmission problems, blind spot info system problem, and emission system problem. As I was exiting the freeway, I noticed the car was not accelerating when I pushed the gas pedal. When the gas pedal was pushed, I saw the RPM increased to 5000-6000R/min and I heard loud vroom noise coming our from my car. While the car still had some momentum right off the freeway, I made two right turn and came to a complete stop at the stop sign near my apartment. This incident happened at around 8:30pm, and other cars had to drive around us. My wife and two toddlers were in the car with me. We were very frightened by this incident as we could not believe an engine/transmission failure can happened to a brand new Honda car with only 177 mileage.

- San Jose, CA, USA

Van randomly slammed on the brakes, with nobody in front of me, while I was going 75mph on the highway. Van will sporadically not accelerate when pressing gas pedal, then slowing start to move but not fast enough to pull into traffic on city street, causing me to almost be T-boned 5 times then decide to start rapidly accelerate and make me fish tail. After putting vehicle in park, it rolls 6"-12" (depending on incline). Too many tech issues to list (rear backup camera stops working while in use, audio will turn off an not turn back on while driving, navigation has been "loading" for months, etc)

- Grove City, OH, USA