This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The electrical system has some weird glitch where it will shut down all the displays and more. The nav display as well as the speedometer area will shut down and restart. I will receive warning lights that many systems like the lane Keeping Assistant and accident braking mitigation systems are offline. Sometimes it will kill the engine too. This is very disturbing and unsafe to happen when driving. It could cause an accident on its own and also negates the extra safety features like LKAS added to make the van safer to drive. The problem was assessed by Honda and they said they could not find an issue originally. There were no codes. Now I am getting more problems and warnings. The dash now tells me "Engine Management System Malfunction". Honda reset this since they could not find a service code. It came back within a week and then my power steering started messing up. It seemed to be when the system was overloaded by going into reverse and switching to the backup camera. The power steering would lurch and stutter. This is very concerning to go out while driving. The final straw is now my high-pressure fuel pump has gone out causing a loud noise under the hood. My vehicle only has 120,000 which I feel is not that old for a Honda. Honda has the van today and wants $1200 to swap out the fuel pump and now they say the "Power distribution module" is causing all the electrical problems which is another $700. My question is: Is this all connected to the same electrical issue? Note: I have a suspicion that the problems are worse when the car gets too much stimulus in the electrical system. Sometimes it seems like the sun at the right angle blinds the front cameras and the system freaks out. Also, changing to reverse and activating the backup camera tends to cause the problem. Possibly even adding devices with carplay could exacerbate it.
On several occasions (roughly 5 separate and unique incidents), the vehicle put itself into neutral (N) while driving. There are instances when the vehicle was in motion and others when it is at a stop. The screens in the dashboard cluster and in the center of the front dashboard go blank momentarily and the transmission changes from drive (D) to neutral (N) without any apparent cause or any warning whatsoever. The power steering is also resetting, causing the steering to momentarily become much more stiff and harder to turn. It-??s currently at the dealer undergoing inspection and repair, but the fact that this is causing a safety issue that makes the vehicle undriveable while at any speed without warning is a serious safety issue.
On Monday, March 27th While driving at various speeds, the collision mitigation system message flashed on the instrument panel without anything provoking it/no real cause. I observed while driving the vehicle, the warning message repeatedly flashed on the screen before the entire instrument panel went blank. This includes the infotainment system restarting as well, alternatively, I was driving going between 40-60mph and the all-dashboard notification lights started flickering (lane departure warning, odometer, blind spot warning, Collision Mitigation System etc.) it continues to happen randomly while driving at unpredictable times the wheel does lock up for a short time and the vehicle is temporarily not under driver control. It was able to restore, and I was able to regain control of the vehicle other times its last for several seconds. I have captured this incident on video. Additionally, there is also an issue with the vehicle hesitating while accelerating from a stop even with Auto Stop disengaged. On Thursday, June 1st same issue as described above occurred at 8:10AM when issue occurred again the vehicle steering for a 5-8 Second Period was locked and not able to move. Shortly after, I began to record the vehicle. Within a 7-8 Minute Period I was able to capture on video it happening an additional 3 Times.
The radio goes out on my van and the van shifts into neutral while I'm driving. This has been going on for months I've had it to the Honda dealership twice this last time thay said the only thing they could come up with is that the alternator is losing power but alternator is on back order until June and still no guarantee this will fix the problem since none of there test showed up anything other then they were able to get it to go into neutral for them while they were driving it.
My Honda Odyssey 2018 has a problem that sometimes, particularly during winter, that a lot of check lights are on, and sometimes the car starts to slide. The check lights may include the check engine light, the power steering light, the power brake light, and the transmission light. An independent mechanic determined that this is addressed by the Honda Service Bulletin 20-100, but Honda service representative denies a warranty coverage as they say the VIN is not in the range even when the Model, Make, and the diagnosis all matches (Honda Service representative: case # [XXX], [XXX]). INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Paoli, PA, USA
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ALL the warning lights came on, including brakes, power steering, lane keeping assistance, lane departure warning, and others, indicating the car should be stopped immediately regardless of traffic or conditions. I do not know if the functions were also impaired or if was simply false alarms. I understand this is typical of this auromobile.
The power steering stopped working while I was driveing. The lights for power steering, break problem, lane keeping assistant system and lane departure migration lights are all on in the dashboard. The power steering was hard to turn.
Land departure system is automatically activated, but not turned on. Periodically, even when not leaving the lane, system overrides my actions. Rather frightful when unaware as to what is going on. It felt like a tug-of-war. This occurred while driving on two lane roads.
Driving on I26 traveling East into charleston, SC in second from the left lane, driving at approximately 60 mph during busy rush hour. Suddenly, a large SUV in the next lane to my left veered into my lane. I turned the wheel sharply to the right to avoid a collision, also similtaneously braking just enough to avoid a collision. I had moved approximately 1/2 a lane to the right. I turned the wheel to the left to come back into my lane. The vehicle suddenly began veering to the right and left as I was fighting to keep it under control. In the next 10-15 seconds, the van veered alternatively right and left about 5 times each until it stabilized. I was using all of my strength to keep the vehicle from taking off across lanes of traffic. I called Honda North America and was essentially dismissed as I was told to just turn off my lane mitigation system, with no explanation or apparant care about what I had gone through. I went to my local Honda dealer and explained what had happened. The service manager was concerned and told me he would get back to me. That was over a month ago and I have received no information from them. I do not know if this problem will repeat itself, or if it has ever been reported. I am quite concerned because this situation could have caused a devastation injury or fatility to my family and others.
The van will stall after stopping. While turning right, I stop at a stop sign, waiting and when it's safe, go to start to turn, pushing the accelerator and the van will stall. It will take me releasing the accelerator and pushing it again to get it to move again. This is terrifiying. This has happened upwards of 20 plus times since purchasing the van in August 2017.
A D V E R T I S E M E N T S
- Rogers, AR, USA