This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Honda Odyssey. The contact stated while driving approximately 35 MPH, the engine made an abnormal knocking sound. The vehicle was taken to the dealer, where it was diagnosed that the timing belt had failed and needed to be replaced. The timing belt was replaced; however, the failure persisted. The dealer determined that the connecting rod bearing in the engine needed to be replaced. The dealer informed the contact that the engine needed to be taken apart to perform the repair. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V751000(Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the repair could not be covered under the recall because the VIN was not included. The failure mileage was approximately 86,470.
The contact owns a 2018 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly shifted to park(P), and the vehicle shut off while approaching a traffic light. The contact was able to restart the vehicle; however, the failure recurred while driving and exiting a parking lot. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
The contact owns a 2018 Honda Odyssey. The contact stated while driving 70 MPH, the engine seized. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to an independent mechanic and diagnosed with engine failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 93,000.
The contact owns a 2018 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that after several attempts the vehicle was able to be restarted. The contact stated that days later the vehicle stalled again and was towed to a Honda Service Center where the vehicle was diagnosed with fuel pump failure due to the fuel injectors being worn. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000. Parts distribution disconnect.
The contact owns a 2018 Honda Odyssey. The contact stated that while driving at an undisclosed speed, she heard an abnormal knocking sound coming from the engine compartment, and the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearings. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000.
A D V E R T I S E M E N T S
- Surprise, AZ, USA