The contact owns a 2018 Honda Odyssey. The contact stated while pressing the button to automatically close the driver-??s and passenger-??s side sliding doors, the doors stopped halfway and failed to close properly. The contact was able to manually push the doors close. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 20V437000 (Latches/Locks/Linkages) but the failure persisted. The dealer was contacted that stated there was nothing that could be done because the recall repair was performed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be taken to the dealer for assistance. The failure mileage was 33,000.

- Victorville, CA, USA

The contact owns a 2018 Honda Odyssey. The contact stated that upon opening the driver-??s side sliding door, the cable inside the door snapped which rendered the door inoperable. The contact took the vehicle to the dealer to be inspected. Upon investigation, the contact discovered NHTSA Campaign Number: 20V437000 (Latches/Locks/Linkage) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under recall or warranty. The vehicle was repaired. The failure mileage was approximately 74,000.

- Portland, OR, USA