This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Honda Odyssey. The contact stated that while the vehicle was parked, the rear drivers side sliding door failed to latch securely. The contact stated that when the driver-??s side sliding door was closing, the contact heard a whining sound. In addition, the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 141,565.
The contact owns a 2018 Honda Odyssey. The contact stated that upon opening the electronic tailgate and entering the trunk of the vehicle, an alert sounded, indicating that the tailgate was closing. After closing the tailgate, the tailgate suddenly jerked open, striking the contact. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was then taken to an independent mechanic, who was also unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 172,000.
The contact owns a 2018 Honda Odyssey. While driving approximately 65 mph, the vehicle suddenly stalled. The vehicle was restarted and immediately driven to the local dealer (sheehy Honda, 7434 richmond hwy, alexandria, va). The vehicle was examined, but no failure was found. Approximately nine months later, the failure recurred. While reversing out of the driveway, the vehicle suddenly jerked and abruptly stopped when the transmission erroneously switched from reverse to the park position. The vehicle was taken back to the dealer where it was diagnosed that the driver side sliding door was faulty. The door unlatched while driving and the vehicle automatically turned off. A software update was performed to correct the failure. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 80.
The contact owns a 2018 Honda Odyssey. While driving 55 mph, the passenger side sliding door became ajar without warning. The vehicle was taken to waldorf Honda (2450 crain hwy, waldorf, md 20601, (301) 843-8700) where it was diagnosed that a software update needed to be performed on the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.
- Huntingtown, MD, USA
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- Norwich, KS, USA