The driver side automatic sliding passenger van door operated improperly - as the door was moving backward to open, our 3 year old granddaughter slipped and her head was lodged between the inside door frame and door the door lodged her head and stopped moving-backward, trapping her head, placing extreme pressure on her skull. We could not get the door to release for several minutes. She was screaming - causing her siblings much terror as we worked to free her from the entrapment. We were very fortunate that we were able to get her released. She was seen by her pediatrician immediately after her getting her out. I will send pictures. She is lucky she didn't get her skull crushed or lose an eye we reached out to Honda - their response was the door operated as it should wow we have been owners of many Honda's and both our daughter and we own a Odyssey as she had triplets in 2016 and we both felt Honda was a safe choice we do not want another child or family to experience this trauma - nor lose a child because of it. All our grandkids have been traumatized by this incident - as was our daughter - her mother and I. our daughter has since teased in this van. Again we believe this is serious and measures should be put in place to preclude this the vehicle was off parked in our daughters driveway the door had malfunctioned once before and looked at by Honda dealer. Honda cars of aiken, aiken

- North Augusta, SC, USA

The contact owns a 2016 Honda Odyssey. The contact stated that both the rear driver and passenger side sliding doors failed to function properly. When pressing the automatic button to close the doors, the doors reversed instead of moving forward to close. The contact stated that the doors could only close manually. There were no warning indicators illuminated. The dealer and manufacturer were not notified. The parts that needed to be replaced were unknown. The vehicle was not repaired. The failure mileage was 24,000.

- Fishkill, NY, USA

The passenger side sliding door opens up automatically as the car is in motion. The van is set to lock all doors when taken out of park. The van doesn't go into park thus allowing the sliding door to open. This is the second row of the van where my children sit. When it has opened, on its own, my child has been sitting there. The dealership can't figure out what is causing the door to open or why the doors don't lock.

- Leander, TX, USA

The contact owns a 2016 Honda Odyssey. While the vehicle was stationary, the rear passenger side sliding door closed abruptly on its own, and did not recognize that the contact was exiting the vehicle. The contact stated that the sliding door knocked her onto the ground. There were no injuries. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 16,029.

- Spring Lake, MI, USA