This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Honda Odyssey. The contact stated that the driver and passenger side sliding door latches failed to operate. There were no warning indicators illuminated. The vehicle made a beeping noise and the door light illuminated when the doors were not latched. The contact took the vehicle to commonwealth Honda (6 commonwealth dr, lawrence, MA 01841) where it was diagnosed and the contact was quoted an estimate of $1,400 for the repairs. The manufacturer was notified and the contact filed a complaint. The manufacturer agreed to pay for 70% of the repair. The contact discovered NHTSA campaign number: 18V795000 (latches/locks/linkages) for the 2018 Honda Odyssey, which he associated with his 2016 Odyssey failure. The vehicle had not been repaired. The failure mileage was 41,000.
- Methuen, MA, USA
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- Methuen, MA, USA