The contact owns a 2015 Honda Odyssey. The contact stated that all the vehicle doors would fail to lock or unlock. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was repaired, however, the failure persisted. The manufacturer was contacted and provided a repair fee discount. The vehicle was not repaired. The failure mileage was approximately 115, 862.

- Madisonville, LA, USA

This is a new car that has 78,000 miles on it, which I have owned for just about two years. Approximately one year ago, the cable that controls the automatic door open and close on the rear doors of the vehicle broke, on the passenger's side. After a costly repair, it worked again. Today, the same exact issue occurred, on the driver's side rear door, and when I tried to manually close the door, it came off of the track and fell off. The reason I was trying to close the door was because the REAR DOOR indicator light was on, and so was the door open indicator, and I didn't want the battery to die while we tried to address the cable. I cannot imagine what would have happened if this occurred while I was driving, if the cable may have hit another car or the road and caused a spark, or if the door just fell off of the tracks while driving. Having this happen twice in two years and a quick google search has shown me that this is not an uncommon issue (so common that the replacement cables are sold on Amazon). As I had my toddler in the car, I believed that it was important to report to the NHTSA. The car is currently at the mechanic but can be made available for a quick inspection.

- Bala Cynwyd, PA, USA