This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2013 Honda Odyssey. The engine began to miss badly. I took it to the dealership for repairs. The mechanic said that the oil was getting on the spark plugs and causing them to fail. The cost to repair would be very expensive. The mechanic and manager said that my van was not under warranty. I did some checking and found that there was an extended warranty for the 2013 Honda Odyssey for the exact problem my van had. Despite explaining this to the dealership manager he completely stone walled and refused to help. Apparently alot of Honda Odyssey in the 2011-2014 time period are having this same issue. Honda refuses to accept responsibility and make the repairs. Do not by a Honda as they do not back up their product.
A service bulletin and warranty extension for 2011 - 2013 Odyssey's was issued on January 20, 2015 regarding an issue with piston rings resulting in the fouling of spark plugs setting dtc's P0301 through P0304. Late in 2019 our Odyssey threw a P0302 code and started running very rough. After some diagnosing of the problem it was found that cylinder 2's spark plug was fouled; it was replaced and the problem went away. In March of 2020 the same issue occurred, the same spark plug was fouled again, replaced and the problem went away. A week later, code P0301 appeared and cylinder 1's spark plug was fouled. I took the van to the dealership and was told that this was a common problem with this year of Odyssey. After paying $2,686.36 for labor and parts by my Honda dealership to repair this issue I started doing some research and found the 13-081 bulletin stating that a warranty extension was issued for this very issue. I called Honda to ask why the dealership did not mention the warranty extension and to see what needed to be done to cover the repair bill, I was told that my VIN number was not included in the warranty extension. I am not understanding how my very make and model was left out of the warranty extension when it obviously had the same issue that the service bulletin was issued for. Can you help?
Car engine shut off while in motion on local street. A bad/defective front spool valve leaked oil on the alternator and the alternator went bad right way. Which cause engine to shutdown while car is in motion. Try to start the car, it won't start, neither electrical power. Its very dangerous situation, likely wasnt driving on the highway. Dealer maintenance shop advisor told me that alot Honda Odyssey have spool valve leaked out to cause the alternator goes bad & shut down the car.
Today I found out that my pistons were bad in my 2013 Odyssey. I had just had my points, plugs and wires changed out in late November early December. I was surprised to see that this is a common problems with the Odyssey. I had taken my van to auto zone to have it diagnosed and it said code P0302 indicates that cylinder 2 had to many misfires same code that is in the extended warranty for this issue. I was told that my VIN number was not on the list to serve. Wow. I asked why and the customer service representative stated because that no one had complained with that VIN number. Well if you ask me the VIN number is different for each car, or am I wrong"? how would I complain if the problem had not started as of yet" knowing that this is an issue with the 2013 Odyssey vans. It should include the ones that you built for that year. Not just the ones you had complaints on. It is ironic that the same issue is occurring in my van. When the tech called me this morning he mentioned 3 different cylinders that were misfiring. If this was a problem shouldn't processes been put in place to check the pistons regardless if there is an issue to make sure this is not problem in that particular vehicle. I now am paying for not only all of the pistons seals to be replaced but also another points, plugs, and wire replacement that is only a few months old. I am very disappointed in Honda right now. If you had asked me last week what my next car would be I would have said another Honda but after today not so sure on that.
American Honda announced a powertrain warranty extension as a result of a settlement of a class action captioned, soto et al.V. american Honda motor co., Inc., case no. 3:12-cv-1377-si (N.D. cal.). for specific 2013 Honda Odyssey only. This issue do impact other mini-vans that are not part of original settlement, like mine. I want this issue to re-open so that VIN that were not originally part of this settlement is included too and all repair cost are born by Honda.
- Robbinsville, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2013 Honda Odyssey. While driving approximately 70 mph, the vehicle performed as if it changed gears and the check engine indicator illuminated. The vehicle was taken to vandergriff Honda (817-533-4266, located at 1104 w interstate 20, arlington, tx 76017) where it was diagnosed that the failure was due to carbon build up. The dealer recommended that cylinders 1, 2, and 3 be replaced. The manufacturer was not made aware of the failure. The failure was not repaired. The failure mileage was approximately 97,000.
Hi, my Honda Odyssey ex has just 65000 miles on it and always maintained very well. But suddenly engine blinking check sign and steady traction control sign turn on. Took to dealer right away as I was just quarter mile away of it. Dealer says it is code P0302 issue and they need to rebuild engine and replace piston rings, spark plugs, etc. Estimated cost is $5000/-. I just don't understand how come well maintained brand name car has engine problem in just 65K miles"!! I never have any problem with Toyota cars. I also find from google that some 2013 model do had recall with similar type engine issue but dealer says my car is not part of that recall. This is a very bad experience. Dealer says as warranty expired just 6 months ago, Honda will cover 85% repair cost. I can say this is still costly repair for me. Now how can I trust Honda and this care for reliability as I need to make long distance family trips??"
I was driving on a busy 4 lane road at their set highway speed, right along with the rest of traffic. I had my 4 kids in my 2013 Honda Odyssey, which I trusted, when without warning, my van shut off. My key was still engaged. There was no warning light or sound. I did not run out of gas. My battery did not die. There was no slowing down, my check engine light did not come on. My car did not overheat. While driving normally, my engine suddenly cut, all my lights went out, my dash went black, and my wheel locked. I was barely able to get the car to go into the right lane and thankfully, my hazards still worked but the rest was dead. I had enough momentum to stay moving for a little while and I eventually got over into a small area beside the road. Somehow I wasn't hit by the many cars around me, including tractor trailers. All I did next was turn my van off, and then turn it back on and it started like nothing ever happened. I had a full diagnostic run at our local dealership and no one could find anything wrong with the vehicle. My car was in motion and driving normally. I needed to schedule a B1 service (oil change and tire rotation) soon but it was not due yet.
The contact owns a 2013 Honda Odyssey. While driving approximately 45 mph, the vehicle hesitated and felt as if it would stall. The contact was able to drive home. The following day, the vehicle was taken to luther brookdale Honda in brooklyn center, Minnesota 55429 where it was diagnosed that there was carbon build-up on piston number three and the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was notified of the failure via E-mail. The approximate failure mileage was 96,000.
Service bulletin 13-081. Cel (1/7/16) : cylinder 3 coil R/R with spark plug ( other shop - paid $166.75 ) cel (3/11/16) : P2422evap canister came up for same symptom (Honda said code is not P0303 - paid $1722.86) cel (7/18/17) : P0303 misfire no.3 cylinder (autozone) cel (7/18/17 - 10 min from autozone) - P0353 NO3 cylinder ignition coil circuit came up (Honda - paid $255.41 ; Honda said code was not between P0301 to P0304 so I had to pay for it - they do not care what autozone said ) received several times warning when I go and change engine oil from the shop that I do not have any left over oil in the tank. Cel (3/5/18) : found out car has a misfire on cylinder 4 and ring on cylinder 4 is leaking (other service - got a suggestion to go Honda dealer to check) made an appointment at Honda dealer on 3/8/18 without cel. Tech said no code in PCM fi system. He said Honda code is different from any other shop, so they only follow what Honda's computer says.(my opinion is that what if they debug their software after lost settlement not to show code P0301 to P0304 and show little different code for customer's responsibility - what if all others say P0303 ; only Honda comes up with different code) tech said if I do not pay for it, he does not even look at it. He said he does not want to do anything on the engine which has 184,000 miles on it if Honda or I do not pay (it's 2013 Odyssey) he told me this for the oil leaking which every car burn a quart of oil every 1,000 mile, so I have to check oil level all the time. He said when I have another cel on, just come to Honda to check. (do not go any other shop or bring code from other shops - he is not going to agree on any other shop's code or comment) my worry is that if other shops say P0303 or P0304, and Honda says different code which make I pay for it. What's going to happen?
The contact owns a 2013 Honda Odyssey. While driving various speeds, especially above 40 mph, there was vibration in the vehicle and the eco warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer (apostolakis Honda, 3156 elm rd, cortland, oh 44410) where it was determined that the vehicle was functioning as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 35,000.
Check engine light came on at 77250 miles dealershipinsp check engine light came on at a check engine light came on at approximately 77230 miles Honda dealership diagnosed as code P0302 misfire found filed plug replaced piston rings on cal 1-3 and replaced spark plugs 1-4.this is not the work scope called for by the 2013 recall for piston problems but could be related. I am concerned since I am the original owner of A2003 Honda Odyssey with 372000 miles on it without requiring any engine work other than maintenance specified and performed by Honda.I am thankful for the engine warning light however the sudden stopping to resulting from its failure could cause a serious or fatal accident.R
Car consumes oil-engine misses and stalls-lights come on signaling traction. Back seat slides back and forth constantly- solution on NHTSA websit is recall number 13V382000 recall date 08/27/2013 component engine summary Honda is recalling certain model year 2013 Pilot 2wd and 4WD vehicles and certain model year 2013 Odyssey vehicles. During manufacturing of the engine piston, it is possible that the heat treatment process was not properly applied, resulting in the piston having an insufficient hardness level, making it more susceptible to premature wear. Consequence a worn piston may suddenly fail, causing the engine to stall, increasing the risk of a crash. What owners should do Honda will notify owners, and dealers will replace the engine short block free of charge. The recall began on September 16, 2013. Owners may contact Honda at 1-800-999-1009. Honda's recall numbers are JB4 (Honda Odyssey) and JB5 (Honda Pilot). Victory Honda refuses to replace short block--they claim my VIN number does not match complaint--called Honda amercan and they hung the phone up on me. Car was being driven on hwy 51 near covington (speed limit 55) I am also being told by victory Honda of jackson tn that my Odyssey falls under service bulletin 13081 (piston ring replacement) and not under bulletin service 13075 (short lock replacement). I am trying to verify this and can find no supporting data.
There was a recall on my model. This piston rings wear prematurely and cause the engine to stall. The official report (recall #13V382000) lists one of the dangers as the fact that the engine can stall and increase the risk of crash/injury. However, Honda will not cover the repair as the vehicle has a salvage title. However, I do not see how this is not a safety issue and therefore should be legally required to be covered as it puts my family in danger.
On 2/22/2017, my wife was driving vehicle, suddenly hesitates and stalls. Proceeds to the nearest vehicle service location (not a Honda dealer). Technician evaluates codes (all misfires - P0304, P0305, P0306 & P0300). Informs wife of piston/engine recall and service bulletins. Replaces 3 spark plugs to make vehicle drivable and clears codes. Advises to contact Honda dealership. I contact dealership and make appointment for next morning (2/23). After bringing in vehicle, dealer advises that under warranty they are not authorized to do repair as the codes were cleared by 3rd party and are not showing now. Their recommendation is to drive vehicle until issue arises again (not if issue arises, but when issue arises) and to have it brought back to dealer for repair. I expressed concern that this is a known and documented defect, yet they will not repair. I also expressed that this is a legitimate safety concern in that the failure was sudden and unexpected and that if my wife was driving the vehicle with my children aboard and the failure occurs in traffic or as she is merging or entering a roadway, a crash can occur. Dealer maintained position that they were not authorized to do the work under the warranty. Contacted american Honda and was told that work would not be authorized due to 3rd party clearing codes. Honda assigned case manager and case number ([xxx]) and advised the same. I have asked to speak to supervisors, but have not received a response to date. Am concerned that this is a known defect, with a known repair, and Honda's refusal to address is a significant safety concern. Noticed similar complaints listed as NHTSA 10950032, 10907653, 10875963, 10682162, 10660226, 10588234, 10496891. Dealership is Honda kingsport (tn). Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I had just taken a short drive and was backing the vehicle back into my driveway when the engine light came on and the engine started to act like it had a misfire. This happened at just over 60,000 miles. I took it to the local Honda dealer (jenkins & wynne of clarksville, tn) to see if there might be a recall on the issue or if it was a common problem. They checked out my van and told me that it was a common recall for my model which was a fouled spark plug in cylinder four due to the piston rings aligning and causing oil to enter the chamber and cause the spark plug to foul. This also explains why I use so much oil in between oil changes. However, when they entered my VIN into the computer, my vehicle does not come up as covered under the 8 year unlimited millage recall they had for this problem. So I talked to two different personnel at America Honda to see if I could get this problem rectified with out me spending over $2,000 out of pocket. Since it is the exact same problem on the vehicles covered under the warranty. They were no help in fixing my problem.
A D V E R T I S E M E N T S
- Spring Hill, TN, USA