This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front anker bolts with female 6 point hex for the front driver seat keep comming loose no matter what I've tried to bolt them back down with they keep comming loose. Eventually falling out and the seat fly backwords
The contact owns a 2011 Honda Odyssey. The contact stated when entering the vehicle and adjusting the front driver seat there was a loud abnormal clicking noise. In addition, the plastic coverage underneath the seat was unhinged and not connected to the seat. The contact stated while seated, the upper frame of the seat suddenly fell back on its own. The contact checked underneath the seat and noticed the bolts connected to the seat frame to the floor of the vehicle were loose and tighten up the connection however the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Rear seat passenger of uber vehicle struck by another vehicle in high impact collision wound up on floor of vehicle. She believes she engaged the seat belt prior to collision & questions why she was thrown on to floor of vehicle. Both vehicles in motion. Other vehicle ran a stop sign at 60 mph on city street.
The contact owns a 2011 Honda Odyssey. While the vehicle was accelerating from a stop, the entire driver's seat moved backwards. The vehicle was taken to performance kings Honda (4521 kings water dr, cincinnati, oh 45249) where they inserted the seat bolts back into the track. The dealer determined that the entire seat needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
- Westchester, OH, USA
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The cables on both rear passenger doors broke ( snapped) while we were putting our sons on their car seats and tried to close them several times with the rear automatic buttons, when they got to the end of the frame they would reopen.we were parked and couldn't get them to close. So finally we had to cut the cable in order to closed them. We called the dealer regarding any recalls on this, but unfortunately didn't get anywhere. Please help...thank you. We would like to have them working. Also the heat on the driver side stopped working at the same time....we dealt with it opening the manually for months. Please help on this
I accelerated when light turned green and my drivers seat topped completely back off the base. Seat bottom and back remained together. 2 "torx" bolts were later found on floor by dealer under the seat. No one injured as no one was sitting behind driver and my son was in passenger seat and able to help me tip back forward to where I could grab steering wheel to hang on to in order to reach our destination. We were in motion on a county road. Going straight. Van had been rear ended a year prior so after Honda dealer looked at it we talked to them about trying to go through insurance as it was rocking after accident and they tightened it. They talked to Honda because I said I wanted new bolts. Honda said they did not sell separately just whole seat. The body shop said these bolts had no signs of ever having thread lock applied to them. They applied thread lock and put them back in the seat. I researched online found nothing like this happening both Honda dealer and body shop said they had never seen anything like it. In a worse situation myself or my children could have been killed when I lost control of the wheel. Performance kings Honda and gerber collision in blue ash Ohio assisted me. I am still afraid it will happen again.
The latch towards the front on the bottom of the (single seat on the third row) on the very far right side does not latch properly. The seat falls backwards when my 8 year old son sits on it. It doesn't matter if the vehicle is in motion or not. The seat goes in a back ward motion when someone is sitting in it with the pressure of their back leaning on it. I feel this could be dangerous and needs to have a recall.
Passenger side door motor assembly and cable. Coated cable rusted and snapped. Substandard cable quality. Premature failure. Car was stationary. Cable snapped and popped outside of the vehicle potentially injuring person standing near door. Door unable to close without unreasonable force posing danger to passengers riding with open door. Passenger can not exit car with cable snapped. Can not replace just the cable causing undue financial hardship. Seat heater- faulty, crimp in heater broke causing failure with normal use by 100 pound person.
The contact owns a 2011 Honda Odyssey. While driving approximately 5 mph and pulling into a parking space, the vehicle accelerated and the brakes failed to work. The vehicle crashed into some gardening blocks around a tree. There were no warning indicators illuminated. There were no injuries and a police report was not filed. The vehicle was taken to mclean's auto body in goleta, California. From there, the technician took the vehicle to an unknown dealer where the seat belt was replaced. The failure recurred while driving at an unknown speed and the vehicle rear ended the preceding vehicle. A police report was not filed and there were no injuries. The contact's vehicle was slightly damaged, but was not towed. The failure was not reported to a dealer or the manufacturer. The contact received notification of NHTSA campaign number: 16V933000 (seats). The failure mileage was approximately 100,000. Parts distribution disconnect.
After purchasing a "certified pre-owned" 2011 Odyssey mini-van from jack ellena Honda in lawrence ks, we discovered that the captain's seats in the second row were either defective or not installed properly by the dealer. We discovered this when, 5 months later, we were involved in a collision and the captain's seats that hold our children came completely detached. Our son was thrown into the back of the driver's seat and suffered injuries to his face and body. Lacerations on his face and bruising on his body. We have concerns that either the captain's chairs in this model are defective or the certification process for pre-owned Honda vehicles is either not followed by dealers or the process excludes installing the seats properly.
The contact owns a 2011 Honda Odyssey. The contact stated that while traveling 35 mph the brakes were depressed suddenly and the rear passenger seat flipped forward while it was occupied by her children. The failure recurred. As a result of the failure, one of the babies sustained a nose injury. The vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 500 and the current mileage was 8000.....updated 10/11/12 the consumer stated the second failure occured August 2012. The seat of the vehicle collapsed on another child. Updated 10/16/2012
The contact owns a 2011 Honda Odyssey. The contact stated that the removable muliti-function seat in the second row did not support a booster seat. Her child's seat has slid out of the seat causing the child to be improperly secured. The vehicle was not inspected by the dealer nor was it repaired. The manufacturer was contacted and advised her that was how the vehicle was designed. The failure mileage was approximately 300.
A D V E R T I S E M E N T S
- Clearfield, UT, USA