This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The struts supporting the rear hatch door are no longer supporting the door and it fell on my head when putting in my golf clubs. I believe it is the same strut problem they had in the recall for similar models, other VIN numbers. I talked to my dealer and Honda corporation but it is a different VIN and not covered by the recall. I think it is the struts on all of the 2009 Honda Odyssey's and not just a select few as in the recall.
The contact owns a 2009 Honda Odyssey. While driving 60 mph, the contact noticed that the front end of the vehicle began to vibrate slightly. The vehicle was then taken to the dealer, where the two front tires were balanced, but the failure continued. In addition, the contact stated that moments after opening the rear hatch, he was struck in the back when the hatch fell downward. The vehicle was taken back to the dealer and the rear gas struts were replaced. The current and failure mileages were 38,000.
First occurrence happened on 11/24/2011, when I open the gate to get luggage, the automatic liftgate opened all the way up, bounce couple of times and started to close. If I tried to open the gate manually, it would pull and tried to close. I pulled the fuse to try to reset the liftgate to no avail.
My wife tried to open the (powered) liftgate via the handle. The liftgate would not open this way. When she tried the remote, it opened it apx 90 percent of the way. When it reached the apx 90 percent mark, it seemed that the motor opening it jammed and the gate came down quite quickly, falling unexpectedly on my wife's back. I researched this problem and saw that there is an open investigation on this same matter (NHTSA campaign id number: PE11034).
While the rear door (hatch) was open and I was unloading the vehicle, with no warning, the hatch slammed down. I opened the hatch again, and it will no longer stay open on it's on.
- Douglasville, GA, USA
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2009 Honda Odyssey. Rear hatch door in back will slam shut without any warning or being closed. No wind or external force caused it to slam shut very fast. Thank goodness there was no one under the hatch door when it happened. Also, rear hatch door sometimes will not stay up without being propped up to avoid from closing.
Power lift gate failure - without warning the power lift gate failed to operate and the struts do not keep it open. The lift gate falls with such force that it caused a serious injury (needed 8 stitches). Dealer is investigating the cause and a solution.
A D V E R T I S E M E N T S
- Ballston Spa, NY, USA