I tried to open the rear hatch door to put something in. The door was extremely heavy and would not stay up and open. I was able to get out of the way before it crashed down on me. I was not hurt, but I could have been. Now I am unable to access back portion of vehicle. I don't have a place to put groceries or when we travel, I have no place to put luggage. The hydraulic failed. Why was there not a recall on my model, when there has been a recall on other models of same year?

- Georgetown, TX, USA

The contact owns a 2008 Honda Odyssey. The contact stated that the hinges failed causing the lift gate to close unexpectedly. As a result, the lift gate failed to remain open and fell on the contact's head and neck. The contact stated that the vehicle was not included in NHTSA campaign number: 12V062000 (structure). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000. Updated 9/4/14

- Holtsville, NY, USA

The liftgate struts failed suddenly and no longer support the heavy door. There was no gradual deterioration. Ours is a manual version - not powered and for some reason isn't covered by the recall 12V062000, even though it uses the same part that was determined to be defective in that investigation - NHTSA action number : PE11034. It was determined that it failed at unacceptable rate and the number of complaints from manual liftgates is higher than those of the powered liftgates. This is at least as dangerous as a powered liftgate situation, especially for my wife and 3 young children. The investigation and recall needs to be expanded to cover all models using this part, not just the powered doors.

- Carlsbad, CA, USA

I opened the rear lift gate of the van. The struts that hold the gate open failed and hit my son in the head. My van has a manual lift gate and does not appear to have been included in the recall of 2008 vans with automatic lifts where the gas was leaking out of the struts and causing a similar failure. I request the NHTSA investigate the failure of the manual lift gate and require Honda to fix this equipment failure. I feel this should not have failed in a vehicle only 6 years old. I have another van (Mercury villager) that is almost 18 years old and the lift gate still operates as new. This is a safety hazard and could cause seriously injury or death. Thank you.

- Yorktown, VA, USA

2008 Honda Odyssey exl hatchback lift gate struts gave out and fell on my head while loading groceries. The hatchback will open and close but the struts do not work. It fell with no warning of an issue. It can be very dangerous if one if not paying attention. Especially if children are near.

- Flint, TX, USA

The gas-filled struts on the rear lift gate of my Honda Odyssey minivan have completely failed. The rear lift gate to the minivan now falls shut with a very dangerous speed and force. The lift gate is very heavy and I am certain it would severely injure my 4 year old boys if it was dropped or accidentally let go. Honda has recalled other 2008 and 2009 gas-filled struts for ex-L and touring models but claims that my gas-filled struts on my ex model are not as common of a failure. I'm not buying it. It's a serious safety hazard.

- Green Bay, WI, USA