Wheel Bearings worn at the same time as my power steering pump was failing (see power steering post). Basically this otherwise really nice van was all of a sudden running like a 20 year old car. Symptoms were as described in other postings on the net -- loud and excessive road noise starting around speeds of 70 km/h and up from the front wheels getting louder the faster the tires rotated. Diagnosed at Kitchener Honda with a worn left wheel bearing but of course this meant replacing the right wheel bearing also at $70 each, $140 labor for each wheel and then $100 for alignment (total cost =$520 = tax) and called Honda Canada and was told there was nothing they could do despite my previous 3 Hondas with around 400 - 500 Km never needed wheel bearings replaced and TSB on the net affecting Odysseys.
Honda Canada arranged 10% off with the dealership manager bringing the cost of replacing both bearings down by about $50. Again dealership manager had never heard of this common problem and the Honda service bulletins describing faulty wheel bearings. By luck I called Stratford Honda and asked if they would fix this problem cheaper and this is where I was told the wheel bearings and the power steering pump were common odyssey problems and that wheel bearings are covered under the 5 year 100K powertrain warranty.
Unfortunately the mileage on my odyssey was 105K but I was told no problem because there was a 5% Honda Odometer error so I had warranty until 105K. On their advice I called Honda Canada back where the agent I was dealing with for a week immediately told me they were going to pay for the entire repair. Disgusted that Kitchener Honda did not acknowledge the problem, failed to tell me this was covered under warranty, dismissed Honda TSB as an American problem and fed me BS about us probably hitting a curb when we know we didn't. Thank you Honda Canada for paying for the repair but you are better then this -- issue a safety recall before people start to loose their wheels at highway speeds.
Ball bearings were replaced, without problems from dealer, but they bent the backing plates for the brakes when finishing the job. When they heard the noise, they replaced the backing plates immediately, without question. Four pretty big issues, in my opinion, within a 5,000 mile time frame, two of which being mistakes that the dealership could have prevented. (Power steering pump exchanged, belt cut and replaced, ball bearings, and then the backing plates.)
- foose,
Cecil County, MD, US
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A D V E R T I S E M E N T S
Wheel Bearings worn at the same time as my power steering pump was failing (see power steering post). Basically this otherwise really nice van was all of a sudden running like a 20 year old car. Symptoms were as described in other postings on the net -- loud and excessive road noise starting around speeds of 70 km/h and up from the front wheels getting louder the faster the tires rotated. Diagnosed at Kitchener Honda with a worn left wheel bearing but of course this meant replacing the right wheel bearing also at $70 each, $140 labor for each wheel and then $100 for alignment (total cost =$520 = tax) and called Honda Canada and was told there was nothing they could do despite my previous 3 Hondas with around 400 - 500 Km never needed wheel bearings replaced and TSB on the net affecting Odysseys.
Honda Canada arranged 10% off with the dealership manager bringing the cost of replacing both bearings down by about $50. Again dealership manager had never heard of this common problem and the Honda service bulletins describing faulty wheel bearings. By luck I called Stratford Honda and asked if they would fix this problem cheaper and this is where I was told the wheel bearings and the power steering pump were common odyssey problems and that wheel bearings are covered under the 5 year 100K powertrain warranty.
Unfortunately the mileage on my odyssey was 105K but I was told no problem because there was a 5% Honda Odometer error so I had warranty until 105K. On their advice I called Honda Canada back where the agent I was dealing with for a week immediately told me they were going to pay for the entire repair. Disgusted that Kitchener Honda did not acknowledge the problem, failed to tell me this was covered under warranty, dismissed Honda TSB as an American problem and fed me BS about us probably hitting a curb when we know we didn't. Thank you Honda Canada for paying for the repair but you are better then this -- issue a safety recall before people start to loose their wheels at highway speeds.
- dcontario, Kitchener, Ontario, Canada