This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Honda Odyssey. The contact stated that the rear hatch was opened using the automatic key fob. The rear hatch then came in contact with a pole located outside of the vehicle and the hatch began to close but it could not be closed because the hatch was knocked out of alignment by the pole. As a result, the rear hatched continued to automatically open and close until the contact slammed it closed. The contact expressed concern because the rear hatch continued to unintentionally open and close independently. The vehicle was taken to an authorized dealer and the contact was informed that the vehicle was operating to specifications. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 60,000.
The contact owns a 2005 Honda Odyssey ex. While the vehicle was parked, the tailgate lift rods would not stay in place. He had to hold the lift rods manually in order to open the tailgate. The contact stated a passenger sustained a minor head injury while loading the vehicle. The vehicle was not taken to the dealer or a local repair shop to be repaired. The contact was unable to provide a VIN. The approximate failure and current mileage were 52,000.
I have a 2005 Honda Odyssey ex. Summer of 2007 the struts went out the rear liftgate slammed down nearly catching my hand as I was unloading items. The struts were replaced. Last summer of 2008 the struts failed again and I was unable to open the gate and it would slam shut. They replaced the struts. This summer, August 2009 they failed again. Honda is not willing to replace the struts at no cost to me at this point. The hatch slams down and could easily decapitate a person that was leaning into the vehicle. Luckily none of my children or I have not been injured, just annoyed at this point.
A D V E R T I S E M E N T S
- Fairfax, VA, USA