This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Honda Odyssey. While the vehicle was parked with the hatch back lift gate open the struts failed. She stated that the lift gated closed with great force and speed. She referenced recall 10V055000 structure body hatchback/liftgate and was advised by the dealer and the manufacturer that her vehicle was not a part of the recall. The vehicle was not repaired. The failure mileage was 101,750 and the current mileage was 101,856.
The contact owns a 2005 Honda Odyssey. The contact stated that the rear trunk lift gate was defective and would shut without intent. When the trunk was opened, the consumers husband was struck in the head by the lift gate. The dealer repaired the lift gate at the owners expense. The contact was able to locate a recall on her year, make and model vehicle for the exact same failure (NHTSA campaign id numbers 10V055000 and 10V055000: Structure: Body: Hatchback/lift gate and structure: Body: Hatchback/lift gate: Support device); however, the dealer could not confirm the recall. The failure mileage was 43,000 and the current mileage was 95,000. Updated 06/07/10
There were no events leading to failure. Failure of the rear door support strut was sudden. One of the strut failed immediately. Upon research on internet, found that strut making sound most likely had a failed seal and inert gas had escaped. Appeared similar to recall issue with Toyota sienna's. Honda mfg had no recall issue with the failure of the strut. Upon contact with local Honda distributor first Honda in simi valley, because car had 37K miles it had gone beyond the 36K warranty for the vehicle. Cost for material and labor to repair the strut was $170K material $110 and labor $60 approx. The actual repair work took 10 - 15 minutes. Van is used to Transport small children and the failure of the one, made owner- mom very difficult to put in and remove- strollers used and stored in back of vehicle. If failure had been while putting items in and out of the rear, the heavy weight of the door would have resulted in serious injury.
Liftgate suddenly dropped closed. Difficult to subsequently open- very heavy, and would not stay in open position. Fluid from strut mechanism leaking. Serious injury could have occurred if anyone was standing under the liftgate. The liftgate is very heavy. Mechanisms replaced by dealer.
- Okemos, MI, USA
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- Columbia, MD, USA