This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Friday, May 29, 2015, the airbags on our 2003 Honda Odyssey deployed without accident or apparent cause while driving approximately fifteen (15) miles per hour on a residential street. The physical impact of the side airbags deployment caused bleeding, severe scrapes and contusions to my wife's (the driver's) left arm. Although very traumatic and painful, we consider this a very fortunate outcome given that this inadvertent deployment could have easily caused more severe injuries or even death had it occurred: (1) at a higher rate of speed or in crowded traffic conditions or (2) had the airbags deployed with excessive internal pressure causing their inflators to rupture. This vehicle is currently under two separate NHTSA recalls: (1)15V-045 (mfr campaign id JN6) (inadvertent deployment) (2)14V-351 (mfr campaign id JH0) (potential rupture) it is important to note that we had done everything within our power to avoid being harmed by the known defects in this vehicle by bringing it to our local Honda dealer on 6/9/14 and 11/18/14 for completion of earlier recalls, 13-088 and 14-040, respectively. Following the deployment, we received an offer from american Honda to repair the SRS system and to pay for a rental car, but we were disappointed that they insisted that we appear at the dealer to sign a complete waiver before making these repairs, that the offer to replace the SRS electronic control unit recalled under 15V-045 was to be done with a device still subject to recall and which has already proven inadequate to prevent injury and a complete denial of compensation for the injuries suffered by my wife and other damages. There should never have been a request to sign any waiver associated with completion of these repairs and ahm should rightfully have taken a stance that would have compensated us for all damages associated with this incident.
The contact owns a 2003 Honda Odyssey. The contact stated that the SRS warning lamp remained illuminated. The vehicle was taken to an authorized dealer where it was diagnosed that the driver side air bag needed to be replaced. The air bag was replaced, but the failure recurred. The vehicle was taken back to the dealer and they indicated that the side air bags needed to be replaced. The vehicle was included in NHTSA campaign numbers: 15V045000 (air bags), 14V700000 (air bags), 13V412000 (air bags), and 12V573000 (electrical system), but the contact never received any recall notices. The dealer did not indicate that the VIN was included in the recalls. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V045000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact stated that the recall notice for NHTSA campaign number: 14V349000 (air bags) was received in January of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V045000 (air bags); however, the part to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 8/10/15 updated 10/1/2015
- Greensboro, NC, USA
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The contact owns a 2003 Honda Odyssey. While driving approximately 15 mph, the front passenger and driver side air bags inadvertently deployed. In addition, the contact stated that the driver and passenger side curtain air bags inadvertently deployed. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000. The VIN was unavailable.
The contact owns a 2003 Honda Odyssey. The contact stated that the recall notice for NHTSA campaign number: 15V045000 (air bags) was received in January of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. The VIN was not available.
I was driving South down a residential street which the speed limit is 30mph. A woman going North bound turned left in front of me. My airbag deployed and my hand was seriously burnt from it. I am currently under medical care.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 14V351000 (air bags), however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact stated that NHTSA campaign numbers: 13V412000 (air bags), 14V351000 (air bags), and 15V045000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed for the repair were unavailable. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. The VIN was invalid.
The contact owns a 2003 Honda Odyssey. The contact received a notification of NHTSA campaign number: 15V045000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/8/15
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V045000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The vehicle was included in NHTSA campaign numbers: 15V045000 (air bags), 14V351000 (air bags), 13V412000 (air bags), and 12V573000 (electrical system). The contact mentioned that the vehicle stalled several times and that the SRS warning lamp illuminated. The dealer indicated that the parts needed were not available for the recall repairs. The concern was escalated to the manufacturer and a case manager stated that the dealer replaced the air bags with the air bags from another vehicle for the drivers side and the front passenger side. The contact was told conflicting information by the dealer. The vehicle was serviced by the dealer for an extended period of time and the contact was waiting on instructions from the manufacturer to determine if the repairs were completed for all of the air bag recalls. The manufacturer was notified of the failure. The failure mileage was unavailable.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign numbers: 15V045000 (air bags), 14V700000 (air bags), and 14V351000 (air bags); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign numbers: 15V045000 (air bags) and 14V351000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number:15V045000(air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure...updated 05/20/15 updated 10/02/2017
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign numbers: 15V045000 (air bags), 14V349000 (air bags), and 13V412000 (air bags). The contact stated that the parts were not available. The dealer did not give a specific date for when the parts would become available. The dealer replaced the drivers side air bag and informed that the passenger side air bag was not available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign numbers: 15V045000, 14V700000 and 14V351000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of the time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact stated that the vehicle was taken to a dealer, who removed the passenger side airbag from the vehicle and confirmed it was a takata air bag. The manufacturer was notified of the safety concern and advised the VIN was not included in NHTSA campaign number: 14V700000 (air bags). The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Vienna, VA, USA