The contact owns a 2003 Honda Odyssey. The contact stated that the steering wheel locked up and the key became stuck in the ignition. The contact stated that the local dealer did not want to repair the ignition and stated that the repair would not be done for free. The manufacturer stated that the VIN was not included in NHTSA campaign number: 12V273000 (electrical system, ignition switch). The failure mileage was unknown.

- Las Vegas, NV, USA

2003 Honda Odyssey. Consumer writes in regards to ignition switch recall notice and seeks reimbursement for repairs. The consumer took the vehicle to the dealer, after receiving a recall notice, which required the installation of an updated shift interlock lever. Later in the day, the consumer received a call from the dealer stating the vehicle needed a new ignition switch. The dealer stated they would install the new switch at a cost of $ 520. The consumer was satisfied with the work. However, he objected to being charged for the work, because according to the recall notice, it explicitly stated the work would be performed at no cost to the consumer. The recall notice stated an updated shift interlock lever and, if necessary, any necessary part of the ignition switch would be replaced. The service manager acknowledged that the ignition switch was a necessary part, he insisted, the consumer was obliged to pay for the installation. The consumer wrote Honda's national service department, explaining the situation and they wrote back rejecting his request for reimbursement. To justify their refusal of reimbursement, they imposed a narrow interpretation of the phrase any necessary part of the ignition switch. They claimed that it referred only to the shift interlock level itself, and they wanted to exclude what the recall notice actually said about any necessary part of the ignition switch.

- Newton, MA, USA

The contact owns a 2003 Honda Odyssey. The contact stated that after driving the vehicle into a driveway and turning the ignition off it continued to roll backwards hitting another vehicle. The vehicle was not inspected by a dealer nor repaired due to a pending investigation. The failure mileage was approximately 144,400. Updated 5/24/11 the consumer stated after his wife exited the vehicle, she turned and saw the vehicle rolling down the driveway toward a ditch. In an effort to stop the vehicle, his wife was able to open the driver's side door, only to be knocked to the ground. The door then hit another vehicle. Once the vehicle came to a stop, she discovered that even though she was able to remove the key from the ignition, the gear selector was in the drive position. Updated 06/20/11

- Raleigh, NC, USA

The contact owns a 2003 Honda Odyssey. The contact stated that the key could be removed from the ignition without the vehicle being in the park position. When the vehicle was in neutral, reverse, and drive the contact was able to removed the key from the ignition. The manufacturer issued a recall for the ignition switch for the Accord and civic manufactured in 2003 and did not include the Odyssey. The contact stated that his vehicle had the same column as the other models. The failure mileage was 105,000.

- Georgetown, TX, USA