This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Honda Odyssey. The contact stated while driving approximately 30 mph, she applied the brakes and the brake pedal depressed to the floor. The vehicle continued to move until rolling to a stop. The contact noticed premature wear of the brakes and stated that the brakes had been replaced numerous times in the past. An authorized dealer was not made aware of the failure. The vehicle was taken to a private mechanic where the contact was advised to replace the master cylinder. The vehicle was repaired. Approximately six months later, the failure recurred and the contact was again advised to replace the master cylinder. The failure mileage was 85,000 and the current mileage was 114,000. The VIN was unavailable. Updated 06/29/11
A scraping noise in the front brakes as well as poor braking prompted removal of the tires for inspection. I found that the inside brake pads on both wheels were worn down to 1mm while the outside pads still had 5-6 millimeters of pad material left. This is the same issue I had with my rear brakes a while ago. Ever since we have had this van, we have had brake problems of glazed pads and bad rotors. I had replaced stock pads and rotors with high end products. This seems to be a brake system issue that Honda has neglected.
A scraping noise in the rear prompted removal of the tires for inspection. I found that the inside brake pads on both wheels were worn completely away, despite the fact that the outside pads still had 3-4 millimeters of pad material left. Now, the outside pads can be easily inspected through the wheel spokes, and since both pads should wear at similar rates, visual inspection should have provided a reasonable indication of the condition of both pads. Well, the wear indicators are on the inside pads, but they were silent because the wear indicators had broken off on both inside pads, leaving no indication that the inside pads were worn out. Clearly there are two defects here: Pad wear should be reasonably balanced to both pads, not biased such that the pads that cannot be inspected without removing the wheel wear much faster, and second, the wear indicators should have been designed so that they did not break off on both pads, leaving no other warning of excessive pad wear.
While driving 55 mph, the consumer was approaching heavy traffic when she applied the brakes, they locked up. The consumer rear ended the vehicle in front her, the airbags did not deploy. The police arrived and filed a report. The manufacturer and the dealer was informed of the problem.
American Honda motor co., Inc. Honda automobile customer service 1919 torrance boulevard mail stop: 500 - 2N - 7D torrance, ca 90501-2746 claim number: [xxx] dear Honda, we are writing to you in order to put you on notice of a potential vehicle defect with my new 2003 Honda Odyssey, VIN: [xxx]. after having the vehicle just 6 weeks the vehicle experienced the following problems: 1. brakes began to get softer and would not engage till almost to the floor 2. while waiting at a signal the car engine appears to be revving up and shaking 3. rattling noise emanating from the muffler linkage 4. low fuel warning light comes on when gage is still at tank. Of grave concern is an incident that occurred last Friday, August 8, 2003 while my wife was taking my son to celebrate his 6th birthday at summer camp. This is what happened: After making a turn on a steep hill my wife proceeded down the hill. While going down the hill the brakes completely failed to operate and the following lights illuminate on the dash, battery, oil, door open warning lights. The engine was still on and she had to use the emergency brake to stop the vehicle. We were very fortunate that there was no accident, the vehicle was not going fast and we were able to bring the vehicle to a stop. My wife was extremely frightened and upset by the incident. She was almost in a very serious accident! we had the vehicle towed to beaverton Honda who advises us thus far they could not duplicate the problems. You can surely understand our concerns with this vehicle, especially if there appears to be nothing wrong with it. We would like Honda of America to take the following steps to protect our family and it's brand: 1. provide us with a loaner Odyssey until& (2) 2. exchange our Odyssey with the same exact vehicle from a different factory or fully refund our purchase. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Kent, WA, USA