This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Failure of the latch strap on both of my sunshine radiansl model 16500 car seats. I will find the buckle on the latch strap opens/loosens which leaves the seat unlocked and not secure. I suspect that my toddler is kicking it open although I have not witnessed this event. This event has occurred 3 time on one seat and once on another seat. I called the company and they have replaced the superlatch/lower anchor strap on each of the two car seats. I am concerned because I have seen several forum posts of other consumers having the same issue with their radians. (your website did not have a model 16500 option when entering information, therefore I used the 18500 option which is a similar seat.) (related vehicle information: Model year=2003, make=Odyssey, model=Honda).
The booster seat should include a tether strap to keep the seat in place. Just using a seatbelt around the booster is not enough to hold it in place in an accident. I have tried to find tether straps online, but have been unsuccessful. (related vehicle information: Model year=2003, make=Honda, model=Odyssey).
- Plain City, OH, USA
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- Evansville, IN, USA