This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TL- the contact owns a 2001 Honda Odyssey. The contact stated that the vehicle would hesitate to accelerate when pressure was applied to the accelerator pedal. The vehicle was taken to an authorized dealer and the contact was informed that the transmission needed to be repaired. The torque converter was replaced instead of replacing the transmission as it was recommended by the mechanic, but Honda motor co had the final word. The manufacturer was made aware of the failure and offered no assistance. The contact also stated that the vehicle intermittently stalled while driving at various speeds. In addition, the contact stated that the vehicle was once involved in a crash in which the air bags did not deploy. The manufacturer was notified and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 11V260000 (air bags:frontal:driver side inflator module). The failure mileage was 75,000. Kmj...update 01/20/12 updated 02/07/12 the consumer stated on August 8, 2008 he was involved in an accident, and the air bags failed to deploy. The consumer stated he never received a recall regarding a problem with the air bags. Updated 03/26/12
Odyssey 2001 suffered transmission failure in 2005 under 7-years warranty and less than 100,000 miles and Honda dealer failed to replace transmission. Owner of vehicle was not notified for recall and ability to file complaints with NHTSA during recall process. On February 14, 2010 vehicle stopped on middle of highway and owner was forced to push vehicle on shoulder despite of disability condition to avoid collision. Car was towed to dealer who quoted for $5,000 to replace transmission. It was discovered vehicle VIN #[xxx] is not in Honda manufacturer's database for recall because of inability of registered owner to file a complaint during recall process. This complaint is relevant to ODI#10335008 that I believe recorded inaccurate. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Pittsburgh, CA, USA