This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this van from a dealership. I was told it was in great condition, no problems, no recalls. The transmission completely failed in less than thirty days. I was driving on a highway when transmission failed, I was lucky enough to get pulled off to the side of the road. Honda needs to pay to replace all of these transmissions before someone is seriously injured or worse, killed. I'm now trying to look into different estimates to have the transmission completely rebuilt.
When my daughter discovered the transmission in the indicated vehicle could fail at any time she elected to stop driving the vehicle. This model was one of many by Honda that was subject to undisclosed failure type but it can be assumed that failure could include lockup, loss of power to the wheels, etc.. Honda elected to extend the warranty but Honda usa and the dealer (Honda of middletown, NY) state there was no recall as this is not a safety issue. We beg to differ in that having your wheels lock up at normal driving speeds, especially in traffic including interstate highways constitutes a serious safety issue as does loss of power in congested traffic at highway speeds. A class action suit was won by consumers in a class action suit and notices were sent to owners of these vehicles. The dealer did not notify my daughter, son-in-law or myself when we purchased this vehicle in 2007. The dealership and Honda are refusing to fix this issue as the vehicle is past the extended warranty and again both claim this is not a safety issue. Internet research suggests there was an attempt to "cover up" this issue to prevent harm to the Honda reputation, multiple examples of the transmission failing and of course the denial that a transmission failure represents a safety issue, under any circumstance. We are in the process of attempting to get the car fixed as they have 3 young children, an income just above poverty level for the family size and no resources to pay for this expensive repair that must be made to make their vehicle roadworthy.
- Kerhonkson, NY, USA
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- Harrisville, WV, USA