This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down the interstate in my 2000 Honda Odyssey when the passenger side rear window imploded, shattering glass all over my two small children. The police officer who stopped to help us asked if the airconditioner was on, said that if the window was hot on the outside and the cold on the inside a window could shatter like that. We are reporting this incident to Honda as well, the window is being replaced.
Power sliding doors opens by itself. Dealer replaced latches. Problems still existed. Called and spoke with manufacturer's representative about problem and I asked for an extended warranty on doors. No response. Called dealer to fix problem. Dealer will not do repairs unless they see that doors are opens by itself. Also, sometimes power doors will not close fully in. Sometimes power doors buzzer will comes on occasionally. It's annoying. I think the defective doors are unsafe especially for children. I need a life time warranty on door problems. Also fan blower is noisy at medium to high speed. Dealer fix once.problem arises again. 80-85% of the time the front brakes are grinding. New pads, same problem.
Have had power sliding doors looked at several times since purchase. Each time dealer could not duplicate problem, till now. Door ajar buzzer would sound at highway speeds from driver's side door. Turning off power switch silenced the buzzer & door seemed ok. Lately, the door was not locking. Dealer duplicated the problem, replaced junction contacts with "upgraded" ones. Then noted the clutch motor that closes the door did not complete the job & that the door was not latching! he did not believe that it would open accidentally. We have placed 2 calls to Honda of North America, without response, looking for an extension on the warranty toward the replacement of this motor. Still waiting for response after 6 days.
The sliding doors on my Odyssey have failed three times in less than a year. I bought an extended warranty so the dealer has been replacing the motors and latches. The concern is they are not latching after they fail. The other concern was they tried to tell my wife that she needed to pull on the top of the door to release the tension so not to burn out the motor. $26,000 and we need to pry the doors open? I lock them manually now because I do not want them opening while traveling.
When the electric sliding door on the passenger side closes it will not latch securely. You have to manually push it in order for it to latch. Several 2000 Odyssey have been recalled for this symtom, however, mine was not included in the recall. Dealership will not make a goodwill repair. A case has been opened with Honda but they state if they approve reimbursment for repair it will only be partial.
- West Newbury, MA, USA
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- Glen Allen, VA, USA