This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000 Honda Odyssey. Consumer writes in regards to worn seat belt straps. The consumer stated the seat belt was worn to the point where the width was significantly reduced and continued to get more narrow as the belt was used. The actual belt material was unraveling and compromising the strength of the belt. In addition, the worn and frayed areas were restricting the ability of the latch to slide along the belt and at times leave gaps between the belt and the user.
We are trying to resolve what we believe to be a safety issue with american Honda motor company regarding the function of our seat belt system. Our seat belt is covered by a lifetime warranty by the manufacturer. The belt material has degraded and frayed creating long strands of fiber that restrict it sliding through the latch mechanism. In addition, the width of the belt has been reduced by over 10% due to the material fraying and unraveling. Honda has refused to acknowledge this an issue - choosing to solely Focus on whether or not the seat belt will retract and "latch" --- ignoring that the belt itself has been severely degraded. Clearly the material chosen by Honda is defective and has not provided the lifetime benefits offered in our warranty. The vehicle has never been in an accident. The seat belt has never been altered or modified. We are not concerned about the cosmetic appearance of the belt. Honda claims the system is still full functional and this will not address it under warranty - which contradicts their owner's manual which states that the belt should be replaced. It simply was not engineered to provide the necessary protection for the lifetime of the vehicle.
The consumer experienced a malfunctioning of the seat belts in the middle row of the vehicle. They have been replaced by the dealer six times. The seat belts worked correctly for a short time then failed to retract. The dealership was aware of the problem at this time. (12/02/05) (the right and middle seat belt) there was a vibration in the steering wheel while the vehicle was in motion.
1)power sliding doors do not operate properly. Intermittently, doors won't open, doors open partially and stop, and doors close partially and stop. More importantly, power doors do not stop and retract when pressure is applied in accordance with manual. Today was the fourth time that one of my children hesitated when exiting the van and was stuck within the doorway when the door was automatically closing. Not only did the door not stop and retract when it reached my child's body, but did not stop even when I placed the full pressure of my body against the door. Today, my daughter was thrown out of the van to the ground and I incurred bruising on my left shoulder where I had braced my body against the door to stop it from advancing over her body. I have reported these problems to the dealership time and again. In 2000, they replaced some parts but the problems still occur with regularity. 2)some of the seat belts, particularly the one in the second row, driver's side, jams constantly. We are very often unable to use that seat because the seat belt gets stuck when being drawn out to be buckled. 3)the rear hatch is sometimes inoperable. The unlock button of the remote must be pressed 5 or more times for the hatch to unlock, and even then, it releases only partially. Since there is no release inside the car, this is extremely inconvenient and could be dangerous, in combination with the doors not working properly.
A D V E R T I S E M E N T S
- Portland, OR, USA