This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Second row seat belts do not remain in locked position when using with an infant car seat. The seat belt will remain locked for 1, 2, or 3 days. But we have found the belt locking mechanism to eventually release. Checking the belt to see it's locked at the start of your trip only to find at the end of the trip the lock has released. Since the van is out of 3 yr / 36,000 mi warranty, we were told we would have to pay for the repair. The van is model year 2000 with 32,000 miles.
I am filing this with you because I canT seem to understand HondaS logic in dealing with a serious safety equipment malfunction on a newer car that is supposed to be under warranty. The specific problem is that the middle passenger side seatbelt on my 2000 Honda Odyssey ex has broken and will not retract. The general problem is that I need to go all the way to Canada from seattle to get it fixed. My wife and I purchased our 2000 Honda Odyssey ex four months ago with 29,000 miles on it. The van was purchased from a private party who had bought it with 192 miles on it from a dealer. With the purchase came an extended warranty leading us to assume that we would be taken care of if the Honda Odyssey ex had any serious problems. I think of a broken seatbelt that holds in my children as a serious problem. My regular mechanic told me to take it to a dealer because he said Honda has a lifetime warrantee on their seatbelts. My extended warrantee company (heritage) does not cover seatbelts or airbags but insisted that Honda should. We took it to a Honda dealer (burien Honda) who said that seatbelts are always covered by Honda. They took my info and said they would order the parts. A few hours later I got a call from the dealer stating that because the car has a VIN indicating it was purchased in Canada it was not covered. I then called Honda (in America) customer service center they were nice but told me that cars sold in Canada are not covered by Honda we did not know the vehicle was from Canada, although that should not matter. It is my understanding that all 2000 Honda Odyssey were made in Canada and all have the same familiar Honda logo on the hood. I can not imagine seat belts being very different between Canada and America. In an auto accident, someone could get injured or even killed because of this broken seatbelt. This week, we go to Canada. Thank you for your help, marc, natalie and madison itS my seat belt that is broken mccann.
Rear seat belt on driver's side, got caught and would not release. My son was stuck in seatbelt and everytime he moved, it tightened. It was so tight around his stomach that he had a hard time breathing, and it was so tight that it wouldn't retract. Had to make an emergency stop, asked two men to help release my son. They couldn't so we had to cut seatbelt. Also, seatbelts come undone on their own.
A D V E R T I S E M E N T S
- Sunnyvale, CA, USA