This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased Honda Odyssey several years ago from a third party seller. After driving about 20 K miles I started to notice "jump" in the gears and subsequently the "check engine" light came on. Diagnostics showed it was transmission, my car didn't pass inspection and I got a summons already. I now come to find out that it is a very common problem and someone suggested this website for me to take this case forward.
I was backing out of my garage. When I negotiated a turn into my turnaround, I heard a loud noise coming from the front tire area. I stopped and looked under the vehicle, saw no visible damage, then drove immediately to my mechanic's garage. Upon inspection, I was told that both front coil springs were broken.
The sliding doors on my van quit working, first the super cheep plastic handles broke. I've replaced them 3 times. Then the automatic opener quit working. After getting it fixed 3 times, and replacing the latches, the doors still don't close completely. The doors are not being secured! I'm having to drive with the door ajar and rear door switch off so the buzzer shuts off. Sometimes my kids get trapped in my van and have to exit through the front or the back. I worry about if there is an accident. Honda wont fix it. "it is not a regular occurrence." Says Honda shop manager. After looking on the internet, it is a problem! thousands of similar complaints about the 2000-2002 Honda Odyssey's slider doors and the dealers' inability to fix the problem.
- Ogden, UT, USA
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I have a 2000 Honda Odyssey. Two weeks ago, my sliding door sensor went off for no reason. The doors were closed but when the vehicle was placed into drive the alarm in the car would sound as if one of the doors was open. I checked the doors and after a couple of times of opening and closing them, the alarm did not sound. I was due to have the car serviced for its 75,000 mile service so I waited to bring it into the dealership. When I brought the vehicle in for it's routine service, as I do for each scheduled maintenance, I was told that the door switch was the problem and that it would cost $1,100 to fix. I explained that the vehicle was under an extended warranty that I purchased at the time I bought the vehicle. Honda in turn told me that they had called the warranty company (apparently the warranty was not a Honda extended warranty. Although, this is what rosenthal had portrayed it as) about the repair and that it was not covered. They told me that I could call the warranty company to complain if I felt so inclined to do. I called the warranty company and they said that the warranty had expired because of the mileage. The vehicle is just over 75,063 miles. They did not care that the warranty had expired. My question is how can this be a non-recall issue if a number of people have had the same problem. This situation is the exact reason why I purchased Honda's extended warranty. I believe that Honda is responsible for the repair. If I had know the doors on this vehicle would cost that much to fix I would have never purchased that van.
Problem with 2000 Honda Odyssey motor mounts. Vehicle with 70000 miles. Front and right motor mounts needed replacing. Service department indicates a very freqeunt occurance with Honda Accord and Odyssey pointing to a design defect from the manufacturer. Repair expensive to owner. Failure causes significant vibration of engine and eventual progression of failure to other more expensive parts. To fix, parts were replaced.
Consumer dissatisfaction with Honda concerning notification of recalls to the new owner of the 2000 Honda Odyssey.** answer required***. (computers and control systems/egr port clogging) the consumer felt that Honda should carry out it's responsibilities and perform the recall repair at no cost to him. The dealer informed the consumer that the recall work had to be performed by 80,000, however the consumers vehicle had over 93,000 miles.
Power sliding doors opens by itself. Dealer replaced latches. Problems still existed. Called and spoke with manufacturer's representative about problem and I asked for an extended warranty on doors. No response. Called dealer to fix problem. Dealer will not do repairs unless they see that doors are opens by itself. Also, sometimes power doors will not close fully in. Sometimes power doors buzzer will comes on occasionally. It's annoying. I think the defective doors are unsafe especially for children. I need a life time warranty on door problems. Also fan blower is noisy at medium to high speed. Dealer fix once.problem arises again. 80-85% of the time the front brakes are grinding. New pads, same problem.
The check engine light comes on every time the gas tank gets below 1/2 tank. The dealer staes that they or Honda can not determine why this is happening. They are changing parts, but can't figure out why the light keeps coming on.
Driver's side floor mat will roll up underneath accelerator pedal and will interfere with driver's feet. Consumer was worried that this could possibly interfere with application of brake pedal. Please provide any additional information/attachments.
Engine check light stayed on 6 times. 6 times to dealer. Corrected by replacement of gasoline filler neck. Honda field engineer called in 3/22/00 to check repairs.
A D V E R T I S E M E N T S
- Inver Grove Heights, MN, USA