This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am on my second set of brake pads in the just under 45000 miles. I took my van to two local brake stores and the dealer. I told them all the same information I was hearing grinding when I stop. Just brakes told me the calipers on my van were not retracting. This caused my brake pads to glaze because it was like I was always applying my brakes. They also discovered my brake pads were cracked. They also had a list of other things that had to be resurfaced because of wear. Their estimate for this work was just over $400. It was time for my 45,000 mile maintenance, so I took my van to goodson Honda where I purchased it. I told the dealer my calipers weren't working. It had caused my brake pads to crystallize and I wanted my extended warranty to cover the defect in the calipers and to fix my break system under warranty due to this defect. They told me there was nothing wrong with the calipers and the brakes should last another 5000-7000 miles. When I asked why the pads were glazed, they said brakes usually do not last 45,000 miles. When I told them it was my second set of brake pads, they said it comes from riding the brake. I live pretty far out for the houston area and my job requires me to drive along a well surfaced county road with little traffic. There is no stop and go driving. The dealer didn't catch the cracked brake pads and admitted that they hadn't even checked the pads. I had my brakes repaired yesterday at a local brake check. They oiled the calipers, (they thought they were sticking) replaced my cracked brake pads, and resurfaced most everything else in the system at a cost of $234.
Rear bucket seat buckle unbolted from its structure without any impact or force being applied. There were problems with the temperature control knob. (the entire heat A/C control panel was replaced), the front brake pads had to be replaced and the rotors had to be cut, the check engine light had come on, and gasoline was smelled each time the engine was shut off.
Problems with steering on 2000 Honda Odyssey. There was a vibration in the steering when going 65 mph along with brake pulsation (rear brake drums were tapered and the shoes did not apply properly), rims were out of round, the vehicle pulled to the right, driver's window squeaked when going down, brakes squeaked, one tire was found bad when the vibration in the steering wheel occurred and was replaced. Eventually all the tires were replaced but the vibration still occurred.
A D V E R T I S E M E N T S
- Seattle, WA, USA