The brake malfunctioned causing extended stopping distances, due to power booster cable failure.

- Columbia, SC, USA

This is a brand new minivan, purchased with only 9 miles in odometer. After a week of driving it, it began to feel like it need it more rev in order to pick-up speed, specially when driving in freeway conditions (traffic). The van did not downshift as expected for about 10 minutes, in order to gain speed, I had to press the accelerator until the engine reached 3K RPM, and even then the transmission noise continued. It is not a continuos occurance, it is doing it every four to five days. I took the van to the dealer where I bought the van and service inspected the vehicle through a computer, which detected nothing wrong with the van, although the service manager had noticed the problem. In the first instance I was given the van back without anything done to it, except for a transmission fluid flush. Five days latter, on April 17, 2000 the noise and train problem showed up again, this time more serious. I took the van to another dealer, and they performed a computer test that again showed nothing wrong with the vehicle, however the new service adviser did notice the problem when he took it for a test drive. Honda was contacted and the company adviced a complete replacement of the transmission. Being such a popular model the needed transmission is not available and according to Honda it will take up to 30 days to get a replacement, hopefully new. Another area of concern is the brake pedal, one can hear the booster when pressing the pedal and at times the brakes do not engage inmediatelly. So far service has not been able to look into the problem since the transmission matter is of more importance. I really appreciate this opportunity to inform your Agency of the problems I have encounter. Sincerely, rene rodriguez

- Katy, TX, USA