While applying the brake pedal, the vehicle failed to stop completely. The driver was able to maintain control of the vehicle and drove it to a body shop for inspection. The mechanic was unable to resolve the problem.

- Alexandria, VA, USA

Clear driving conditions no water, oil or mud on pavement. Driver was attentive. I had stopped in turn bay, crossed over three traffic lanes to side street. Then immediately made a left turn into parking lot and a right turn into parking space. As I entered parking space the brake pedal went all the way to the floor without any deceleration, jumped a small curb and hit a tree. I noticed an odor of burning oil or rubber at impact. The Honda dealer checked the brakes and could not find any defect and then denied any liability for accident. Since they could not find a problem, and I know the pedal went down to the floor, I am afraid to continue to drive the vehicle as it could happen again and be a more serious accident. Others have reported the same problem to NHTSA. The dealer refused to buy the van back at any price even after the damage was restored to its original condition.

- Albuquerque, NM, USA

On Sunday, April 28 this year, our van went into a weird shuddering dance as I got onto the saw mill on-ramp from I-287 East of the tappan zee. The car had apparently slipped slightly but instead of the traction control and ABS systems kicking in, there was a failure of all the critical safety components required to bring the car to a safe halt. The car stopped because I had the presence of mind to keep my foot on the brakes (the regular hydraulic brakes). The dealer, curry Honda in yorktown, said that the right rear sensor had failed and replaced it since the car was under warranty. I have written Honda two times. In response to the first letter I received a call from them and they asked me what I wanted. I asked them to extend my warranty by another three years, replace my front bumper, and to do a complete safety inspection. There responses to my complaints were cold. I would like to register my complaint in the hope that along with other people who have had similar near catastrophic failures in their vans we can get Honda to do the right thing. I will send you copies of my letters to Honda when I send in the signature card.

- Yorktown Heights, NY, USA

I am a sharp 62 year old with a perfect driving record. I was pulling onto an off-street parking space at a slowed crawl pace. My foot was already on the brake because I had slowed to enter the parking space and I applied more pressure to the brakes to come to a complete stop. The vehicle jumped into a high acceleration moving the parked car in front of me 5 feet which slowed me down. I came to a complete stop only when I turned off the key and removed my foot from the brake. Do not discriminate because I am 62 - this was not operator error.

- Hudson, MA, USA

Vehicle vibrates for a few seconds when braking. Distances has to be increased to stop appropriately. Consumer will be contacting the dealership by 07-17-2000.

- Philadelphia, PA, USA

This is a brand new minivan, purchased with only 9 miles in odometer. After a week of driving it, it began to feel like it need it more rev in order to pick-up speed, specially when driving in freeway conditions (traffic). The van did not downshift as expected for about 10 minutes, in order to gain speed, I had to press the accelerator until the engine reached 3K RPM, and even then the transmission noise continued. It is not a continuos occurance, it is doing it every four to five days. I took the van to the dealer where I bought the van and service inspected the vehicle through a computer, which detected nothing wrong with the van, although the service manager had noticed the problem. In the first instance I was given the van back without anything done to it, except for a transmission fluid flush. Five days latter, on April 17, 2000 the noise and train problem showed up again, this time more serious. I took the van to another dealer, and they performed a computer test that again showed nothing wrong with the vehicle, however the new service adviser did notice the problem when he took it for a test drive. Honda was contacted and the company adviced a complete replacement of the transmission. Being such a popular model the needed transmission is not available and according to Honda it will take up to 30 days to get a replacement, hopefully new. Another area of concern is the brake pedal, one can hear the booster when pressing the pedal and at times the brakes do not engage inmediatelly. So far service has not been able to look into the problem since the transmission matter is of more importance. I really appreciate this opportunity to inform your Agency of the problems I have encounter. Sincerely, rene rodriguez

- Katy, TX, USA

Have taken it to the dealer 3 times. They cannot fix it. No safety defect listed in summary.

- Fresno, CA, USA