This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brakes failed. Pedal went to floor 3 times. Emergency brake stopped the van. Rumbling/vibration sound proceeded the failure by a few minutes. Cause of the failure remains unexplained. Dealer service found no physical problem or computer event to document the incident.
- Stony Brook, NY, USA
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- Columbus, OH, USA