My 2019 Honda Insight was purchased in Feb 2020 from a Lexus dealership in orlando. The car was functioning with no issues until July 2020. While driving the automatic braking system failure warning came on suddenly it said to take it to the dealership. I made an appointment with headquarter Honda and brought in the car.they ran a diagnostic and said that the car must have been hit with something. Nothing has hit the car the car fax is clean the tech insisted that the car was probably in an accident. When in fact the brake failure light turned off on the way home and stayed off for a few days only to return again. Honda would not pay to repair this and said it would be $1700 to install a new radar camera. The car has less than 10K miles and is under warranty. There is something defective with the safety system on this vehicle.

- Winter Garden, FL, USA

The car was bought and delivered May 15th, late at night. Ever since, the lane assist and warning are on and say take to dealer. I parked the car a month then drove from miss to orlando, and put 1700 miles. Coggin of orlando did a quick computer check, as they had no availability two days ago when I took it in, and said either a defective or damaged radar system. Now Honda rep says I must get a rental and pay myself and she was very abrasive. The service repair person said he will run through up to 10 possible problems to diagnose what exactly is wrong, and because he reset it but it popped back on, something is for sure wrong. Now I am afraid I will be on the hook and plan to take it in tomorrow morning.... otherwise the car seems fine we just cant use any of the warnings. The backup and side camera work.

- Chalmette, LA, USA

On June 3, 2019, I brought the car to Honda of Illinois (2500 prairie crossing dr, springfield (217-547-0750) for major safety regarding malfunctioning driving assisting problems and conflicting signals. After diagnostics, the dealer technicians reported codes U128D, U1291, U1281, etc. For solution, they reset the code and told me that they cannot definitely fix those safety issues. They advised me to come back when the safety issues are back. On January 15, 2020, I went back to Honda of Illinois for the same safety issues that became worst. At this time, the technicians were unable to even provide a temporary fix for the car. I had to go to another dealer for solution (bob brady Honda at 4025 East boyd road, Decatur, Illinois 62521 (217 876-3800)). Similarly to Honda of Illinois, bob brady Honda confirmed that they don't have a permanent fix for those safety issues. In addition, they have not provided summary of work completed. Both dealers are acting negligently for allowing a car with some many safety issues to be driven on the roads. I called american Honda motor (800-999-1009) in multiple occasions to report all the safety issues and concerns for fatal crashes. American Honda refused to provide relief and solution to address the safety issues. They only referred to both local dealers. They both confirmed that they cannot fix the issues. Clearly, road and vehicle safety is not part of Honda's goals. In summary, my 2019 Honda Insight has major safety issues and is sending malfunctioning and conflicting driving assisting signals, lane watch, turn signals, etc. I am requesting nthsa to gather and investigate the provided information for a fair and expeditious resolution of my claim. For resolution, I request a car replacement or a refund.

- Chatham, IL, USA