10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,248 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Honda Insight seat belts / air bags problems

seat belts / air bags problem

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2010 Honda Insight Owner Comments

problem #2

Dec 062014

Insight

  • 82,100 miles

A D V E R T I S E M E N T S

I was in a very minor accident on 12/6/14 at approximately 6:00 pm in austin, tx (on loop 1 near fm 2222). I rear ended another vehicle. The airbags did not deploy because I was not going fast enough (I guess). However, the computer indicated the air bags were disabled. Additionally, the driver's side seat belt was locked making it inoperable. Although the car was drivable, the inoperable airbags and seat belt made the car extremely unsafe to drive. Being that it was Saturday evening, I had no choice but to drive it. I am very upset that Honda put me in this situation. According to other Honda owners who have had minor front end collisions, this is the standard car response. This needs to be rectified. It is not only a racket that forces Honda owners to take their cars to the dealership, it also jeopardizes our safety.

- Austin, TX, USA

problem #1

Oct 252013

Insight 4-cyl

  • 52,397 miles
While braking hard to avoid impacting vehicle stopped on highway seat belts locked up and now will not release. Honda diagnostic incorrectly states SRS system was triggered by impact - car sustained no damage. Recommendation is to replace front seat belts at $345.62 each and SRS control unit at $680.42, plus labor. American Honda customer service states that the seat belt system performed as it should. It is logical for passive restraints, like air bags, to work only once, but illogical for seat belts to fail after one use. Apparently Honda considers seat belts that works once a success. In fact this active restraint system failed after one use, leaving Honda drivers unable to obey the law and buckle up while driving before they pay $1500+ for avoiding a collision!

- Carrollton, TX, USA

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