This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought Honda Insight 2010 LX model back in Jan 2011. Car seats are very uncomfortable and causes pain in the back. I have been having on scale 1 to 10 level, around 1, pain in my lower back body. I would like to file a complaint against Honda car seat conditions and like some action to be taken.
Severe neck and upper back pain caused by the headrest angle of a 2010 Honda Insight which I am told is mandated by your standards. I am a 5' 6" female. The head rests forces my head forward to the point where my chin is almost resting on my chest. And I'm forced to look over the top of my eye glasses which I am required to wear to drive. I have tried the headrests in all positions. The dealer suggested putting the seat back down lower but I am under md orders to drive with my seat upright due to a prior back and shoulder injuries. You standards need to be changed to allow head rests to be adjusted farther back to accommodate people of different heights, weights and physical issues. I think forcing people to drive with distraction of constant pain will cause more accidents and injuries than less than optimum headrest design.
- Sterling, MA, USA
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- Robbinsville, NJ, USA