This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering rack and pinion need to be replaced. It was inspected by a Honda dealership that confirmed this system failed and it is deemed unsafe to drive. The dealership is holding the car and said it cannot be released back to me without signing a release that the car is unsafe to drive. There were no warning lights. The steering wheel progressively began to stick more when I drove, especially at high speeds on the highway. I had to manually turn the wheel back and struggled to hold it in place when driving straight. This started around early- mid May. Car was brought to the dealer on 6/15 and has been held there since then.
There are issues with the steering. While driving on highways the steering becomes a little sticky and jerks the vehicle. This also happens on city streets just not as bad.
I purchased the Honda HRV Sport in February 2023. Have accumulated only 4,000 miles since mostly on city streets. whenever I drive my HRV over 5 miles at 45 or 35 miles per hour, the steering wheel intermittently wants to turn right or left and requires more force to counteract than the lane keeping assist. I thought it was the lane keep assist function that was malfunctioning without giving a warning and turned it of. That did not fix the problem. It continues to occur intermittently. The dealer was not able to duplicate.
steering is sticky. causes erratic steering especially at highway speeds. dealer inspected an stated it was normal. no lights or warnings. we feel its unsafe and sold it back to the dealer.
- Troy, OH, USA
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The contact owns a 2023 Honda HR-V. The contact stated that while her husband was driving at approximate 65 MPH, the steering wheel was jerking and was sticking. The contact stated that her husband had to forcibly hold the steering wheel. No warning lights were illuminated. The contact stated that when the failure first occurred, the vehicle was not taken to a dealer or independent mechanic for a diagnostic test or repair. The contact thought that the failure was related to the Lane Keep Assist feature; however, the failure persisted, and the vehicle was taken to a dealer where the cause of the failure was not diagnosed due to the diagnostic test cost; however, the contact had the technician check all the safety features to be sure the features were operating correctly. The vehicle was then taken to Bud Clary Honda of Moses Lake (1200 S Pioneer Way suite a, Moses Lake, WA 98837) where the failure was diagnosed as an EPS gear box malfunction. The contact was informed that the EPS gear box needed to be replaced. The contact stated that the vehicle was not repaired because the part was on backorder. The manufacturer was notified of the failure, and a case was opened. The approximate failure mileage was 5,000.
The steering wheel keeps clicking, feels stiff, and hard to move while driving. I felt unsafe driving my vehicle so I took it to the dealership and they said my steering gear box was the problem. The dealership said there weren't any recalls for the steering gear box and that there was 6 other 2023 honda hrv with the same problem. They said they could order a part for $3000 but because the part is on back order they don't know when my car will be fixed. No warning lights came on.
The steering wheel "sticks". Lane control is off and when driving and making any slight adjustments or beginning to turn, you have to break a slight sticking of the wheel. When stopped the steering wheel does not stick
Car was bought in November/December 2022. Honda was experiencing supply chain issues so had to wait to get a new 2023 model. Around November 2023, the rear windshield glass exploted and shuttered. At first I was told by Honda that they have never heard of that issue; but when I told them that I went to Google and the same situation is happening all over USA, then they said, yes, we know about the problem on this model. They fixed at no cost to me and they provided a rental car as well. I told them that prior to the explosion there was a strong burning smell - later they told me there was probably fumes leaking from the rear windshield glass that was about to explode. In addition, this new car has had a recall (something about the driver's safety belt) and I also mentioned that the steering wheel makes a noise when it goes left or right... the steering wheel feel heavy too. I was then told that that is another issue that certain Honda models are also experiencing. To repair that it will take 6 months for the replacement part to come from Asia so they were not sure if I was able to just keep driving the car (safely) after I made the decision for them to order the part OR I needed to leave my car in their dealer for the length of time until the part arrived. Too many things are happening with the new car... I just want to get a replacement vehicle.
Steering on my 2023 Honda hrv sport is trouble. While driving the car it pulls to the left and you have to hold the steering wheel tight with two hands to keep for having an accident. Honda dealer won-??t fix the problem
The car feels like the lane assist is on when its not. When you try to steer it jerks instead of smoothly turning especially on the highway when steering to the left. I feel it-??s getting worse.
While driving the steering wheel is sticking. When you correct it it almost makes the car swerve. 8k miles on this vehicles and many of same complaints.
This vehicle was purchased new, (03/03/2023). At 5,460 miles (10/23/2023) returned to the dealership with steering complaint. Steering is sticky and seems to lock up at highway speeds. In order to turn the steering wheel when this happens you must apply additional pressure left or right to move the steering wheel pasted this condition which could cause an oversteer situation at higher speeds. Dealership test drove vehicle and was unable to duplicate condition. Vehicle now has 8,973 miles and condition is still present!! There are no warning lamps or messages to indicate referenced problem. Vehicle is available for any inspection to verify.
While driving on the highway, the steering becomes sticky (even with the lane assist off). The steering does not turn back and forth smoothly. It will get stuck in a position, and then release. This has made it nearly impossible to maintain a straight drive path without constantly readjusting the steering wheel. The car shows no maintenance or warning indicators. I feel this is a risk for me and my passengers as well as other drivers. Additionally, this is not a random occurrence; it happens every time I drive the vehicle.
The steering wheel will automatically jerk to the left and right while driving, particularly in cold weather. I had at first thought this was the lane assist, however I turned it off and the it was still happening.While driving on the highway it-??s as if the steering wheel is making small motions left and right on its own as I am trying to keep a straight path on the road. It has not put me at any direct safety risks but it is definitely a nuisance and makes the driving experience very annoying. I have not yet taken it to a dealership to be duplicated or inspected, however I have read that there have been multiple reports made to NHTSA about this same issue. There were no warning lamps or messages associated with this issue.
We bought this 2023 HR-V on December 31, 2023 and it currently has 14,343 on the odometer. About 5,000 miles ago (roughly) we started noticing that the steering feels "sticky" even with the lane assist feature disabled. It is especially noticeable around corners, but it happens at slower speeds as well as faster speeds. It doesn't prevent us from turning the steering wheel and keeping the car centered in the lane, but it does take more effort than normal.
I have a 2023 HR-V 5DR 2WD EX-L 5800K miles - bought 3/18/2023 Took my vehicle into my dealership to let them know I am having an issue with my steering as it sticks and then jerks when driving at any speed.
Steering wheel binds or sticks. Problem occurs whether rolling or at a stop. Can hear audible thump when turning wheel while vehicle is stopped. There are no warning lamps or other symptoms indications. Problem causes inadvertent over-correction to the point of lane departure. Happens at all speeds. Problem worsens when vehicle is loaded down. Problem has existed since delivery. Problem has been reproduced by my dealer who has ordered a new steering rack assembly. Part is on back order so whether this will correct the problem is unknown at this time.
A D V E R T I S E M E N T S
- New Haven, CT, USA