This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received the following message on the infotainment screen upon starting my car: "system lost power and is acquiring its location from the GPS satellites. This usually takes less than 10 minutes. * Start the engine. * Park the vehicle in an open area away from trees, power lines, and tall buildings. * Remove loose articles, mobile phones, or electrical accessories located near the GPS antenna. * If this screen is displayed repeatedly when starting the vehicle, see your dealer" Took the car back to the dealership, they ran some basic tests and said they couldn't replicate the issue and to bring it back if it happened again. When it happened again, I returned to a Honda dealership that told me that I would have to pay a diagnostic fee to determine what was wrong and that since the error wasn't happening at the time more than likely they wouldn't be able to find anything. I even had a recording of it happening on my phone when it did happen. I have had this happen at least 20-25 times since I purchased the car in April 2022. It renders the infotainment completely useless for any sort of navigation, reverse camera, or radio.
* have made the dealership aware of the ongoing situation as well as Honda Corporate but I am waiting on a call back.* A month ago, I had my car on cruise control going around 76mph on flat land. After a while, while driving on flat land, my RPM's shot up to almost 6000 and the speed got up to 88mph in less than 10 seconds. I pulled over, shut the car off so I could calm down before driving again. Later that day, I was driving around 77mph on the interstate again but this time I was NOT using cruise control and my car dropped to around 50mph almost immediately, even with my foot on the pedal all the way to the floor but the car would not accelerate. During this time the car jerked forward really hard (I was told the CVT is why) but also multiple dash lights came on. I had picture and video proof of this, took it to the dealership but they could not find any reason. Since this day, my car has lost speed multiple times while driving but the steering wheel has started locking up the last few times making it impossible to even steer and get off of the roadway while the car is dropping speed. This is a huge liability for myself with my children in the car as well as other drivers on the road, as I was almost rear-ended by an 18 wheeler yesterday when this happened. It does not do this consistently but over the past month, it has happened about 4-5 times a week, sometimes more.
The vehicle started to encounter mechanical issues 10 days after delivery. The vehicle's radio, Apple Carplay, Bluetooth, and anti-theft system/radio unit started to encounter electrical issues, stating it had lost power. The issues were not as common at first but, grew to be persistent as the vehicle continued to be driven. The vehicle was in for service approximately 1-2 weeks ago from today's date and all the issues have started again. The issues that persist are the vehicle not being able to start multiple times in a week (does not depend if the vehicle is hot or cold, and/or if the vehicle has been recently driven or sitting), Apple Carplay consistently disconnecting, the anti-theft system/radio unit continually losing power and needing to acquire GPS satellites. The dealership did conclude that the battery was at fault for the no-start issues and replaced the battery, unfortunately, that did not solve the issues and they continue to arise on a consistent basis thereafter. The other issues could not be replicated and were recommended that the phones connected via Apple Carplay be updated & repaired, the phones that were connected were already up to date in the IOS version, and the Hondailink version, and were using Apple oem cables. These issues were not solved as well, and could not be replicated by the dealership. Most recently, the vehicle had a hard time starting and refused to accelerate above 40 mph.
Just bought This 2022 HRV AWD EX back in October 2021. I already have one prior issue with the emissions problems and the brake system. When I took it to Honda they said they would take care of it and they did. Something about calibration and getting a part for my car. This morning I tried driving it when out of nowhere I get all the parking lights emissions problems and parking lights flashing and the car won-??t even go faster than 10 mph while white smoke coming out of the exhaust and starts pulling and yanking it-??s pretty scary when you driving and it happens out of nowhere. Now the I can-??t even drive my brand new car that I bought. it shows me on the dash for me to pull over and park. Take to dealer sign on dash.
A D V E R T I S E M E N T S
- Fresno, CA, USA