This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received the following message on the infotainment screen upon starting my car: "system lost power and is acquiring its location from the GPS satellites. This usually takes less than 10 minutes. * Start the engine. * Park the vehicle in an open area away from trees, power lines, and tall buildings. * Remove loose articles, mobile phones, or electrical accessories located near the GPS antenna. * If this screen is displayed repeatedly when starting the vehicle, see your dealer" Took the car back to the dealership, they ran some basic tests and said they couldn't replicate the issue and to bring it back if it happened again. When it happened again, I returned to a Honda dealership that told me that I would have to pay a diagnostic fee to determine what was wrong and that since the error wasn't happening at the time more than likely they wouldn't be able to find anything. I even had a recording of it happening on my phone when it did happen. I have had this happen at least 20-25 times since I purchased the car in April 2022. It renders the infotainment completely useless for any sort of navigation, reverse camera, or radio.
2022 HRV battery is draining while parked. I have had the new car for 2 years, low mileage with no problems until this past month October/November 2023 the battery has drained 3 times. Honda of Frankfort, KY replaced the battery (said it was defective). The car worked fine for a couple of weeks, then the battery drained again yesterday, November 13, 2023. I had it towed to Frankfort, Ky Neil Huffman Honda yesterday. I have had a tow company come to the car 3 times in the past month. The problem is probably not the battery, but something is draining the battery. Definitely a safety issue if car will not start when it is needed. No warning lights came on.
Engine failed to start when turning the key in the ignition. Occurred three separate occasions within 30 days @ 18,000. Engine light and electronic steering system lights remained on. Vehicle started after waiting one hour. On the third occasion, the car was towed to the dealer, and a service advisor experienced the same issue. However, 30 minutes later, a mechanic was able to start the engine at every attempt. There were no warning lights, other than the lights remaining on the dashboard when attempting to turn the key. (I have video of the experience - please see photo). I am submitting this notice because on all 3 occasions, Honda dealer performed diagnostics, but could not find an issue that caused the failed start. I was reluctant to keep a car with a problem that statistically would reoccur in the future, or perhaps might experience an even worse electrical problem. The dealer "bought" the car back, and sold me a 2024 - same model. There were some additional costs and of course the interest rate was higher. I agreed to all of the conditions for the new purchase, and I believe the dealer did right by me with the purchase of the newer model. HOWEVER, 3 days after I purchased the 2024 HR-V, the dealer put the 2022 HR-V on the lot and is attempting to resell it. I find this wrong and possibly a risk to the new owner. I have every reason to believe the issue for the faulty electrical system was not discovered over the short time (3 days) from when I turned in the car, and when I saw it on the lot for resell. Other than the electrical issue, the vehicle was very reliable and I took very good care with it. If not for anticipating the problem would reoccur when I was driving or wouldn't start in an emergency, or perhaps reoccur after the warranty expired, I traded it in to the dealer and purchased a new 2024 model. Thank you.
I purchased the vehicle on 2/17/22 and shortly afterwards started noticing problems starting with acceleration car wouldn-??t go past 45 mph or lower. The car radio system has static can-??t get reception; the battery died requiring a jump. On 9/21/22 and January 10, 2023 I took car to dealer about these problems and other concerns and they said couldn-??t verify my concerns. On 5/9/23 I set out for my first long distance trip from Vallejo CA, to Las Vegas NV after driving approximately 200-300 miles the dashboard light up light a Christmas tree with several system problem warnings as follow: Power Steering System (EPS) problem, Road Departure Mitigation, Vehicle Stability Assist (VSA) problem, Emissions System problem, All Wheel Drive System problem, Brake System problem, Brake Hold system problem, Hill Start Assist problem, Tire Pressure Monitoring System, Electronic Brake Distribution (EBD) continuously flashing, Hold Brake light, Oil light flashing and the Drivers and Front Passenger Airbag light flashing. I had to stop in Los Angeles CA, Honda service center and they couldn-??t do a diagnostic test that day and warning lights went off after technician disabled the Road departure mitigation system and was told it was safe to continue on to Vegas. However, all warning light as mentioned came back on and remained on. I took the car to Honda West in Vegas on 5/11/23 and was told car had a misfiring code. Diagnostic test performed and multiple repair codes were detected but they couldn-??t duplicate concerns, took fuel sample test and it passed, cleared DTCs performed final test verified no DTCs returned or currently present/stored and they returned car to me. On 5/15/23 left Vegas and the same system warning lights came back on, stopped in Los Angeles again and stayed overnight and the lights were off the next morning. I took vehicle to Avery Green Honda after speaking to Sales Manager Sean Shahid where the car remains to date for further diagnostic testing.
- Vallejo, CA, USA
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This exact message was displayed on the infotainment screen when i started my car on march 9th 2023, march 15th and march 25th. The first time it happened i took the car back to the dealer as I had just picked it up from them approximately 2weeks prio after they had finished repairing the electrical system from a prior complaint about the car that i made to NHTSA.GOV in January 3rd 2023: "system lost power and is acquiring its location from the GPS satellites. This usually takes less than 10 minutes. * Start the engine. * Park the vehicle in an open area away from trees, power lines, and tall buildings. * Remove loose articles, mobile phones, or electrical accessories located near the GPS antenna. * If this screen is displayed repeatedly when starting the vehicle, see your dealer."
The vehicle started to encounter mechanical issues 10 days after delivery. The vehicle's radio, Apple Carplay, Bluetooth, and anti-theft system/radio unit started to encounter electrical issues, stating it had lost power. The issues were not as common at first but, grew to be persistent as the vehicle continued to be driven. The vehicle was in for service approximately 1-2 weeks ago from today's date and all the issues have started again. The issues that persist are the vehicle not being able to start multiple times in a week (does not depend if the vehicle is hot or cold, and/or if the vehicle has been recently driven or sitting), Apple Carplay consistently disconnecting, the anti-theft system/radio unit continually losing power and needing to acquire GPS satellites. The dealership did conclude that the battery was at fault for the no-start issues and replaced the battery, unfortunately, that did not solve the issues and they continue to arise on a consistent basis thereafter. The other issues could not be replicated and were recommended that the phones connected via Apple Carplay be updated & repaired, the phones that were connected were already up to date in the IOS version, and the Hondailink version, and were using Apple oem cables. These issues were not solved as well, and could not be replicated by the dealership. Most recently, the vehicle had a hard time starting and refused to accelerate above 40 mph.
The NHTSA should recall these brakes or open an investigation alongside the electrical system. After reading the complaints on this website, I have found these problems in my 2022 Honda HR-V EX-L.
Just bought This 2022 HRV AWD EX back in October 2021. I already have one prior issue with the emissions problems and the brake system. When I took it to Honda they said they would take care of it and they did. Something about calibration and getting a part for my car. This morning I tried driving it when out of nowhere I get all the parking lights emissions problems and parking lights flashing and the car won-??t even go faster than 10 mph while white smoke coming out of the exhaust and starts pulling and yanking it-??s pretty scary when you driving and it happens out of nowhere. Now the I can-??t even drive my brand new car that I bought. it shows me on the dash for me to pull over and park. Take to dealer sign on dash.
Car parked. When I went to drive, engine light, ((P))! Light and park light remained on. The car would NOT go into reverse. Turned car off. Turned car back on. After 15-20 mins car went into reverse. While driving on I-95 all 3 lights turned on with the Park light blinking. I pulled onto shoulder. Googled causes. I checked gas cap which was on tightly. This is extremely concerning as it states there is a problem with the electrical braking system. I purchased the car on December 11th 2021 and it-??s already having issues. I was driving with an infant in the car. Someone needs to investigate why this happened and how to fix it before people end up in an accident.
A D V E R T I S E M E N T S
- Fresno, CA, USA