This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car accelerated unexpectedly, yes it is available for inspection, I have not taken to dealer. Car has not been inspected by any police dealer etc. No warning lights appeared. Yes car accelerated toward several on coming cars. I shifted gear from neutral with brake to drive with unexpected acceleration.
I've taken this vehicle to dealership 5 times between October 2021 and February 18, 2022. Three different times the brakes activated without my touching them. Three other times the brakes stopped the car even as I was slowing down for a stoplight. This could cause someone behind me to "rear-end" my car. I have been to my dealership four times and they could not duplicate the issue, no codes found so they could not fix it. One other was a dealership out of town. On the fourth visit to my dealership, the cameras were adjusted and front wheels aligned. After fifth visit, the service coordinator supposedly turned off VSA, but the brakes applied themselves two more times. Every time these incidents occur the indicator "BRAKE" flashes on. I tried to scan invoices but they were too large.
- Norfolk, VA, USA
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- Lyndhurst, OH, USA