This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently had my car repaired for the recall and a brake job (replacing pads and resurfacing rotors). A couple of days later, I was driving on the highway at about 60mph. Suddenly, the check engine light, parking brake light, brake light, and brake system light all went on. Additionally, the car was flashing neutral, drive, and parking gears while I was in park and driving. I started to slow down and realized that as my speed got slower, each new low speed became the highest speed I could go - pressing the gas with my foot did not increase the speed. As such, I drove to a nearby garage where the lights were reset. No mechanical issues were found with the car, nor was there a warning. I then called the dealership that had performed the service (DCH Paramus Honda in New Jersey) and I was informed that it was unlikely they would be able to diagnose any issues as the lights had been reset so the car was driveable. It seemed very dangerous that these issues could happen at any time. The brake system was put in maintenance mode during my brake job, so I suspect this was a computer issue rather than a mechanical problem.
A dash light indicator came on in my car. The image was not in any of the materials that came with the car. At that time the LCD information on the dash flickered and went out. I cannot see how much gas I have, when I need an oil change, odometers etc. I also seem to have decreased power when I attempt to accelerate. I am also aware of 2 recalls that came out in 2021 and 2023. I had the code read and it indicated an "Evaporative System Leak Detection". As of 5/14/2024 I had 15,828 miles on the car, in about 5 years so it should not be failing. I recently got a new job and am required to commute 50 miles each way. I am so terrified because I have tried the 2 nearest dealers in my area (Union Park Honda in Wilm. DE and Honda of Springfield PA). I have received zero consideration. I have had my car scheduled to go in and I HAVE to call them as I need a loaner. I NEVER move up on the list and then I am treated like I did not show up (I call the day before). When I was young I had anxiety and could not drive. I worked and pushed myself to be able to drive again and I have been for years. These issues are starting to make me more fearful and anxious. I actually asked the CS rep "Jade" where the car was manufactured ( Japan, Korea?) and if I should DRIVE MY CAR TO JAPAN for service. Her exact words were "That is up to you". Unbelievable.
The contact owned a 2019 Honda HR-V. The contact stated while driving 70 mph on cruise control, the contact heard a weird noise and the vehicle decelerated to 0 mph without warning. The vehicle lost power and the contact could not restart the vehicle while sitting in the middle lane of the highway. The check engine and several other warning lights illuminated. While stuck in the middle lane, the contact was rear-ended on the right side by an 18-wheeler and tossed to the left side of the highway crashing into a barricade on the left front side of the vehicle. The air bags failed to deploy. The contact sustained injuries to the collar bone, left leg, and upper front teeth and had a blood clot. The contact also suffered emotional distress. The contact was taken to the hospital by ambulance and was treated for the injuries sustained. The vehicle was towed and deemed destroyed. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.
The contact owns a 2019 Honda HR-V. The contact stated while driving 70 MPH, the vehicle jolted forward. The vehicle failed to start. There were no warning lights illuminated. The contact called the local dealer and was informed to schedule an appointment for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 55,575.
Car would not turn off. Says vehicles remote keyless start system problem. Won't shut off vehicle motor. Tried for over 10 minutes to turn off vehicle. Had to risk injury by removing battery terminal cable. It's been 2x it has happen. Honda sounds like recalled or extended warranty for 2016-2018 but not 2019.
- Saint Paul, MN, USA
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07/06/2020- around 12: 32 pm, my car suddenly didn't work/stopped as I'm about to turn left on an intersection. The steering was locked. Prior to that the dashboard gave me the following warning signs: * battery charge warning light * check charge system * brakes * ABS * traction control or esp this situation led me to call the police, because I'm in the front middle lane and causing obstruction, and call my insurance to tow my car which came at around 3:00 pm. Stopping and totally losing power while driving on a busy intersection is not a simple problem. It is a life-threatening situation that happened twice in as little as 3,000+ miles of driving (as my odometer indicated). I would like to know if this is related to the car recall my car has, which at that time no parts are available. Also, this was not the first time my battery was dead. My car is brand new. I was trying to file for lemon law, but they say its not applicable since I have warranty. I hope you can give me light on this situation. I am a first time driver, I don't know much about cars. I just want to prioritize my safety. Thank you!
The contact owns a 2019 Honda Hr-V. the contact stated that while driving at low speeds, the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 20V314000 (fuel system, gasoline). The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called courtesy palm harbor Honda (31200 us hwy 19 N, palm harbor, fl 34684 (727) 263-3103) who stated that the vehicle operated as designed. The vehicle was not diagnosed nor repaired. After the recall letter was received, the contact was informed that the remedy part was not yet available. The contact stated the vehicle was unsafe to drive. The manufacturer was contacted and informed the contact that the remedy parts were on back order for two weeks. The failure mileage was 4,568. VIN tool confirms parts not available.
When pressing the gas to begin moving from a complete stop, at a light on the 76 highway, the car will not kick into drive. You can press the pedal all the way to the floor and the vehicle only goes 10 miles per hour in traffic! this has happened 5 times within the last year!
Since the purchase of the vehicle, three indicator lights have gone on and off approximately 20 times and the vehicle is in the dealer's service department now for the third time to try and remedy the issue. The indicator lights are: The yellow check engine light, the yellow electronic parking brake symbol ((P)) and a red flashing "park" light. On the second visit, the oxygen sensor was replaced. It has been replaced again during this, the third visit, a month later and is still in the shop to ensure the lights do not go on in my possession. I am not confident the oxygen sensor is the root of the issue and the dealer has yet to fully resolve the issue.
A D V E R T I S E M E N T S
- Armonk, NY, USA