This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dash guage cluster randomly stops working or appears as scrabble. Includes fuel level, odometer, Trip meter, and all extraneous vehicle info. Could result in running out of gas at speed since no info is available. This is very unsafe and I am traveling to Florida as I type this.
A dash light indicator came on in my car. The image was not in any of the materials that came with the car. At that time the LCD information on the dash flickered and went out. I cannot see how much gas I have, when I need an oil change, odometers etc. I also seem to have decreased power when I attempt to accelerate. I am also aware of 2 recalls that came out in 2021 and 2023. I had the code read and it indicated an "Evaporative System Leak Detection". As of 5/14/2024 I had 15,828 miles on the car, in about 5 years so it should not be failing. I recently got a new job and am required to commute 50 miles each way. I am so terrified because I have tried the 2 nearest dealers in my area (Union Park Honda in Wilm. DE and Honda of Springfield PA). I have received zero consideration. I have had my car scheduled to go in and I HAVE to call them as I need a loaner. I NEVER move up on the list and then I am treated like I did not show up (I call the day before). When I was young I had anxiety and could not drive. I worked and pushed myself to be able to drive again and I have been for years. These issues are starting to make me more fearful and anxious. I actually asked the CS rep "Jade" where the car was manufactured ( Japan, Korea?) and if I should DRIVE MY CAR TO JAPAN for service. Her exact words were "That is up to you". Unbelievable.
The digital gauge on this vehicle has intermittent faults. The gauge goes totally blank, sometimes the digits appear scrambled, other times not at all. This gauge includes odometer as well as the fuel gauge, (and other analytical information that is perhaps not as critical). The lack of a reliable working fuel gauge on this vehicle is concerning and may cause driver to unknowingly run out of fuel in places that are totally unsafe - highway, bridge, or some remote location. Another concern is that if the odometer is not working, not accumulating miles, how does a buyer know what she/he is buying" Is the vehicle mileage accurately reflecting the miles on this car" Checking on this on-line I discovered that this is not an isolated problem, and that NHTSA may not be aware of this as car owners may not be reporting this as a safety issue. I also discovered that some Honda dealers have addressed this problem, while others push-back on this and want owners to pay for this repair. I purchased my vehicle three months ago, from a private owner. I was not informed of this problem at time of purchase. I did bring this to Honda's attention and was told to bring it in for service, at my own expense.
Dash guage cluster randomly stops working. Includes fuel level, odometer, Trip meter, and all extraneous vehicle info. Could result in running out of gas at speed since no info is available
The dial where the gas milage, temperature and other information is displayed does not come on at all times. The car is started, the display is blank or the radio screen does not work. I sometimes restart the car-up to 3 times to have the dial come on. This has happened a half a dozen times in the last 5 months. the car is parked overnight and this happens when the car is started the next day. the weather has been very cold (30s/40s) or warm temperatures (62/70). I have spoken with two different Honda dealer employees about this issue. They both said that unless this is happening in real time, any Honda dealer could not help me because their testing would not be accurate if they check the car after it happens. I do not know if it is a loose wire, a battery issue or if the digital panel needs to be replaced. I can not get an answer without a paid service call.
- Brooklyn, FL, USA
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The odometer/fuel gauge (trip/fuel/mpg/time/temp/oil life display) is blank when the car starts. It occasionally goes out while driving. I originally thought it was just in cold weather but it has happened in summer too during extreme heat. The majority of times is when the temperatures are below 40. After a few miles it with flicker and eventually come back on when I reach my destination but if it's in the low 30s it doesnt come on at all. I have had it completely out for 3 days in a row when we had a cold spell. I even park in a garage with the hopes it would help but it does not. I feel not knowing how much fuel I have is a safety concern. I constantly have to top off my tank in cold weather not knowing if it will be out for days at a time. I have done research online into this issue, there are many other 2019 Honda HR-V owners that are having the same issue. In March of 2023 I showed my dealer pictures and videos of the gauge blank and flickering and they were able to get Honda to agree to replace the Meter Assembly at no cost to me when the part came in even though it was out of the warranty period. It has been a year and they still tell me the part has been backordered every time I call. They also told me they believe it stops keeping track of mileage when the gauge goes out.
The odometer and other information on that gauge are blank upon starting the car. That includes the fuel gauge, clock, and thermometer. Some fiddling around with the knob eventually brings it back but the total mileage and Trip A mileage are lost (I need them for tax purposes). Today it says "range" where the total mileage should be. The second time it happened, nine months later (today), while driving, the numbers and bars/lines became incomplete. They were moving around a bit. After awhile, they came back. I understand that many other HRV drivers have the same problem and that the fix is expensive. I have had the car for two years and drive 1,000+ miles a year.
Odometer (trip/fuel/mpg/time display) works intermittently and often has garbled readouts. When it is not working, distance traveled and fuel level is unknown, creating a safety concern. When the display is completely nonfunctional it is unknown when (or if) it will return to functioning.
Car would not turn off. Says vehicles remote keyless start system problem. Won't shut off vehicle motor. Tried for over 10 minutes to turn off vehicle. Had to risk injury by removing battery terminal cable. It's been 2x it has happen. Honda sounds like recalled or extended warranty for 2016-2018 but not 2019.
Failure of my Odometer/fuel gauge/ outdoor temp. This dial seems to go blank/black screen! This seems to happen in colder & wet weather. This could be a real SAFETY issue if my car ran out of gas on a 4 lane highway due to not being able to see fuel gauge! Also NOT being able to track mileage for oil changes or mileage for replacing tires! I am willing for NTSB or Honda to inspect my car!
There has been an issue with the Odometer (trip/fuel/mpg/time display) for my car. There was a factory recall for it and the software had been updated at the end of March or at the beginning of April, 23. However, the same issue has been restarted since last week (around 10/11/23). The odometer (trip/fuel/mpg/time display) is dark when I start my car. After I tapped several times, it was displayed but did not work properly. Also, you can see there is a time display difference between the odometer and the radio. Please see the pictures. Now, the Honda service department wants to charge for the diagnostic fee because the warranty has run out. This is unfair because of the same issue.
The odometer/fuel gauge keeps going out when I-??m driving and it-??s so scary to not know how much gas I have or how many miles I-??ve gone. This has been happening for over a year now.
The contact owns a 2019 Honda HR-V. The contact stated that while attempting to park her vehicle, the vehicle independently accelerated into a tree without warning. The air bags did not deploy upon impact; the contact did not sustain any injuries. A police report was not filed. The vehicle was towed to a dealer body shop where it remained in their possession. The manufacturer was notified of the failure and a case was filed. The contact was also informed that a diagnostic was performed but no defects were found. The vehicle had yet to be repaired. The failure mileage was approximately 42,000.
I was making a 90 degree right turn and had turned my steering wheel the amount needed to make this turn, however, the car direction did not match the amount the wheel was turned and continued to head towards the oncoming traffic lane. I removed my foot from the gas peddle and noticed that even though the radio was still playing, the screen had gone black. A couple seconds later, the screen came back on and the car jerked into the turn, seemingly finally catching up with the steering wheel. I took the car to my mechanic and the diagnostic scan did not show any codes that matched this issue. My mechanic did note that he looked up the issue and found other reports online of the same thing happening to 2019 HR-Vs after heavy rainfall. My incident occurred 3 days after we had so much rain that flash flooding occurred. Honda corporate directed my to the dealership. The Honda dealer I bought the car (in new condition) from, stated they aren't able to troubleshoot unless the codes are there to show the issue.
the panel lights come on out of nowhere, showing the problem is a coil. The coil and the torques are changed but the problem continues. As soon as the lights come on, the car, HR-V, starts making a mistake that doesn't let me drive well. It has already been taken to the dealer on several occasions but they cannot solve the problem.
I'm reporting two issues: 1) The gas gauge (the 3rd circle on instrument panel) keeps going out. Over the 18 months, when starting the car on cold mornings, the gas gauge would show blank, I can't see how much gas I have in the car. After about 10 minutes, the gas gauge information would show up. I initially associated the issue with starting the car in cold weather, but in the last couple of months, the gas gauge will start flickering in & out as I'm driving. These have been on warm days I have been driving at least 30 minutes or more before the issue starts. Nothing unusual happens before the issue starts. The risk part is that you could run out of gas and not know it because you can't see the dial. I asked the dealer to look at the issue when the car was inspected this year and last year and they aren't seeing any error code related to it. 2) The drivers side door lock has on a few occasions been hard to lock from the inside. When I try to push down the lock switch, it is very hard to push and the click sound is very loud with an associated metal grinding sound. It's becomes a risk if I'm not able to lock by car to protect my safety or my possessions.
The car hesitates to start. Its a push to start and the start is slow and takes a minute to actually start. Just wondering if this is an issue w this vehicle itself.
The fuel gauge went blank. I started my car and the screen was black. I had to restart the car and press the button that shows the oil life to get the gauge to come back on. This is a new problem and I have not scheduled service yet. The car also lurches forward sometime when I put my foot on the gas pedal. It jumps like I have pressed the pedal hard. The car also bucks when I am driving. It happens when I am going between 30-40 mph. I told the technician about the problem and he said I am the first person to complain about it.
The dashboard digital display of the mileage, fuel amount, date and temperature will intermittently go either completely blank or will glitch to the point of being unable to clearly read it. As I have done research online into this issue, there are many other 2019 Honda HR-V owners that are reporting/having the same issue. This is a safety issue due to not being able to rely on being able to consistently read the amount of fuel in the tank.
A D V E R T I S E M E N T S
- Brownsville, TX, USA