This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Issues: Sunroof leaks heavily: during the rain and in car washes, into the backseat, which is ruined now from the constant leaking this past winter 2022-23 *Sunroof replaced 3/2023 Continues to leak heavily Weather Strips: Doors lacking weather strips, or the weather strips are so loose and loosely connected, it serves very little purpose, i.e., the seal attaches loosely to widely spread intermittent hooks, these are not attached securely and leak significantly. Brought to Honda: Never repaired Steering: Severe instability when both turning and accelleration!! Very dangerous when making a left hand turn from a stopped position!! This happens daily! Body Parts: Cheaply made, put together incorrectly by the manufacturer Honda in Mexico, e.g., Honda is completely aware of the plethora of body defects, including the sunroof. According to Honda Service Manager Ukiah CA. Brake System: Very poor, I would caution the need to slam on the brakes as they take much to long to engage.
I had three warning lights come on: brake system, electronic break, and E brake. I was told at the dealership that the factory warranty ended less then two weeks ago and thus neither the diagnostics nor any of the repairs would be covered by the warranty. Even though it is obviously a factory defect. Also after a little research it became very obvious that it is a very common occurrence among HRV-??s that seems to be happening anywhere from weeks to years after purchase.
I was driving into my very short driveway tonight. I have a class B (van sized RV) parked in front. As I drove in and started to brake, the car accelerated rapidly. I tried pumping the brake, but the car accelerated and hit the back of the RV, causing significant damage to both vehicles. The air bags did not deploy, but the seat belt became very tight. I took the car into a dealer in Utah 4 weeks previously and they did recall work on the brakes and fuel line. The problem with the brakes was excess air in the brake lines that they had to bleed, from what I read about the recall. I don't know if this is still the problem, but something caused the brakes to fail. I am now unsure if this car will be safe to drive, even after repairs. I live in a very remote area where the nearest community of any size is 2 hours in either north or south directions. There is open livestock grazing (horses and cattle) on the two lane highway and without the ability to brake as needed, this could be deadly for me, my passengers and the livestock. Please look into this. I have NEVER had this happen!
I only had this vehicle for a few weeks and I was driving up a bridge when traffic came to a screetching stop. I slammed on my breaks and my Hr-V did not slow down as it should have. I had a 2018 Honda civic for 3 years before this and they drive in a similar way. I also have driven old, huge, heavy trucks and SUVS for years. I've even driven on ice and I lived in one of the snowiest places on earth (literally) and have never had a vehicle not stop in this way... I am really concerned and I got into my first accident, ever. After having this vehicle for less than 3 weeks.
- Merritt Island, FL, USA
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My vehicle has the same problem as several that are already listed on your website. Sometimes when I brake the car accelerates and tries to take off. I have to let off the brake and stomp on it again and I feel that the accelerator lets up. Sometimes when I let off the brake the car starts to speed up on it's own. I've been told by the dealer that they "can't find a problem." I was told by adrian from Honda America " we will do nothing for you. When I bought this car it only had 3400 miles on it so it was like brand new. It does it most of the time when decelerating from a higher speed, like coming off the freeway and slowing to stop at the light.
My incident occurred in January 2020, within 2 weeks of purchase. The car was brand new. I was driving in my parking garage and turning into my parking spot. As I was making the turn to the right, I hit the brakes to slow down. Instead of reducing speed, the car accelerated and hit a cement pole next to my parking spot. The car shut down immediately, but the air bags did not go off. The front end was completely damaged and required extensive repair on the front bumper and grill, front lamps, radiator, and cooling,
The contact owns a 2019 Honda Hr-V. the contact stated that the driver's and passenger's side front and rear door fails to auto lock intermittently. Additionally, the automatic brake assist failed to function as designed. The contact stated that on several occasions after going over a bump in the roadway, the instrument panel became inoperable. The vehicle was taken to hertrich Honda of easton (6546 ocean gateway, easton, md 21601), on several occasions however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
The contact owns a 2019 Honda Hr-V. the contact stated that while coming to a stop with the brake pedal depressed, the engine revved up and the vehicle independently accelerated. The contact stated that extra effort was needed to depress the brake pedal and shift to neutral simultaneously to slow and stop the vehicle. The contact stated that the vehicle was taken to paul miller Honda of West caldwell (1170 bloomfield ave, West caldwell, NJ 07006, (973) 808-9100) on four separate occasions however, the mechanic was unable to provide a cause for the failure. The manufacturer was notified of the failure and sent a regional inspector out to diagnose the vehicle. The inspector also failed to arrive at a conclusion for the vehicle failure. The vehicle was not repaired. The approximate failure mileage was 6,850.
Was stopped at red light. Decided to use brake hold feature and when traffic started to move I tapped the gas pedal to release the hold. The vehicle accelerated at an excessive rate and I ended up in the rear end of the car in front of me. Air bag sensor came loose and wire was dangling after impact and bag sensor didn't upload.
I left my car parked with the emergency break engaged at home for 3 days. I just tried to start my car and the emergency parking break light flashes when I just step on the break peddle. When I attempted start the car but the car would not engage the ignition, my dashboard warning lights for the break system, battery, ABS, breaks, low tire pressure, AWD, and parking engage light all start flashing, and the right info screen displayed the error message of emergency break issue, contact the Honda dealership. After multiple times attempting to get the car to start now the light for the E parking break light flashes and the engine start stop button lights white when I engage the break peddle. I have called for assistance but have no further information to the problem at this time. I hope it is just my battery dieing from the E break, but I do not understand how this could kill the battery. It has not reached below freezing for the past few days but has gotten to the high 30F.
My brake assist safety alerts do not work as specified. I have had my car to the dealer 3 times for this; communicated to Honda corporate ([xxx]) w/O resolution. I just had two incidents where I almost rear ended a vehicle while moving ahead of me with no alert from my vehicle. One was approaching a toll booth; the other at a exit- where a car suddenly stopped.the steering wheel never vibrates as it is supposed to and the alerts are random - sometimes I see on or hear one. The settings for distance to set alerts have no relevance. I have exhaused my resources to deal with this. The dealership (hertrich in easton md) falsified a report of findings when I test drove it with thier mechanic. He couldnt even tell me how it was supposed to work. The regional rep for Honda test drove with me to demonstrate how it should work - it passed in all bu one instance. Richard, the national rep for Honda will no longer return my calls - 800-999-1009 X87147 (case [xxx]). I have exhausted my options for getting this resolved. I am concerned about my assumed safety with this feature. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Willits, CA, USA