This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The MPG gauge on the instrument cluster does not light up. This part of the instrument cluster also displays mileage, fuel levels and temperature. This is a safety risk due to not being able to determine fuel levels and mpg ranges at the minimum. This issue for me started 4 months ago on my 2018 Honda HRV with 80k miles on it. This issue has been reported to Honda for vehicles ranging from 2018-2023 models HRV, crv, pilots and fit. The issue has been determined to be that Honda manufacturers the instrument cluster by using lead free solder which over time, the solder cracks from exterior temperature rising and dropping. The damage is these cracks cause the instrument clusters sensors to not function properly and completely fail. Honda suggests buying a new instrument cluster however, the replacement instrument cluster is manufactured with the same lead free solder and this will only be an issue again down the road. Honda dealerships have not yet acknowledged that the lead free solder on the backside of instrument cluster is the problem. The instrument cluster is quoted at $1,300. I believe Honda should be investigating this and correcting it as this is a safety risk for a wide range of their vehicles.
I-??m having an issue where the odometer/trip/fuel display is dark when I start the car and then it will flicker on and off with gibberish. Eventually it will display accurately.
Odometer flickers on and off and at times does not even turn on when car is started and moving. When the odometer flicks on it does not register mileage or fuel levels. This is a major safety issue don-??t being able to see this vital information.
The digital dash doesn-??t come on sometimes and sometimes it flickers in Japanese and is all over the place. I have to smack the dash board out push the reset button to get it to come on.
The component on the right of the dash regularly does not display anything which includes fuel level, odometer/mile range, temperature, and time among other information. This has been occurring for over a year. My two biggest issues are that I can't see how much gas I have left and that the odometer isn't always viewable. The gas tank is a constant issue because I worry about getting stranded somewhere because I didn't know. You have to be incredibly careful to catch the display on the occasion it does turn on and guess as to when you need to refuel because most of the time you can't see it on the dash. The odometer is the other issue. When getting my car serviced, I've had workers unable to read the odometer and this could be a huge issue with the DMV if they can't read my mileage. I won't be able to register my car if they need to inspect my car including for an emission test. My car will fail because the dashboard doesn't display correctly.
- Boulder, CO, USA
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The dial on the dashboard that gives gas tank I do, speed and time do not light up or appear all jumbled if it is below 60 degrees outside. This is not cool.
Car alarm keeps going off when left untouched, even when isolated in garage. After observance, the car will attempt to start itself when no one is in the car and when the car is off.
Instrument gauge cluster circuit holders are failing. As a result, the odometer screen, screen for oil and gas do not light up. This is dangerous as you are unable to know when you need to fill up or if your car has enough oil. It can result in running out of gas in an unsafe location or ceasing the engine.
Instrument panel periodically fails to display fuel information. Panel will either turn off entirely or flash in random patterns. At worst, this results in not knowing how much fuel is left in the vehicle (and not even being able to see a low gas warning), which could lead to running out of gas in unsafe situations. The odometer and warning display text indicators are also affected, which are potential safety hazards. Other non-essential functions (outside temperature, trip meter, clock, and instant fuel economy) are also affected. The problem was confirmed by a dealership, but has not been inspected by police or an insurance representative. There were no messages or symptoms prior to the failure, which began occurring around 3 years after purchase of the vehicle. The first time I documented the failure was March of 2022.
The HR-V is four years old, and in the past month, the LCD display, which shows the driver the current fuel level, current miles per gallon, and, most importantly, the odometer, has intermittently stopped working and gone completely blank while driving (see photo attached). The display sometimes stays off for ten or more minutes before showing gibberish numbers that do not correspond to the proper odometer, temperature, and miler per gallon readings. I reported the incident to the local Honda dealership during my normal tune up, but they were not able to reproduce the issue. There are an abundance of online Honda forums where this same issue is reported. This is an obvious defect with 2018 Honda HR-Vs. This is a safety concern as this problem can lead to the odometer not properly recording the accurate miles driven and may not accurately be showing the driver how much fuel is left. There are no other warning lamps or other symptoms of the problem other than it happens most often when the temperature is below 40 degrees Fahrenheit.
Fuel gauge screen goes out completely and randomly shows up glitches. Serious safety concern because you're unable to determine the fuel you have left in your tank. Also, unable to determine your vehicle mileage and trip mileage. Unable to determine the engine oil life and the maintenance minder.
Paint started peeling 2 months after I bought it from the Honda dealership. I have had 2 appointments with them about it and nothing has been done. No call or email. 6 months into buying the vehicle I was getting onto the highway and my vehicle wasn't excellerating then it picked up. The vehicle does that every month atleast 4 times. Also since I bought this car when I unlocked my doors they lock themselves when I open the door. Takes me 10 tries to get into the car. And if I leave the keys in the car the car will lock it self with the keys in it!
The odometer/gas gauge was shorting out, coming on sometimes and showing partial characters others. It would not come on and stay on as intended. Without the gas gauge it was near impossible to know when the gas had been depleted and I was unable to get the car inpescted without the odometer showing due to the mechanic needing to photograph the mileage for the inspection.
Fuel gauge instrument will sometimes show jumbled letters/numbers or be completely blank. Upon driving for a while it will go back to normal. Not able to recreate on command so the dealership will not help me other than charge me to look at it without guarantee they will fix it since they won-??t be able to recreate it. I looked online many people are also complaining about this issue and had to have the instrument cluster replaced. I do not want to pay for someone to just look at it and not fix the issue. The car doesn-??t even have 2000 miles on it yet, this has to be a factory issue or something. I am concerned that it will just stop working and that is not safe since I won-??t be able to determine the fuel level.
On 8/10/2023, around 9:25 AM, at the parking lot of Jet Propulsion Laboratory, 4800 Oak Grove Drive, Pasadena, CA, I was pulling into a parking spot, moving very slowly. I was about to stop when the car suddenly took off in full speed, went over the concrete barrier toward hilly area covered with shrubs. That impact stopped the car, but half of my car was in the shrubs. It happened so fast that I didn't have a chance to break or anything. The car went into the shrub where nobody or no other car was around. Please see the attached photos. The bumper on the drive side is damaged and the car suffered some scratches and small broken parts. Prior to this incident, we experienced some minor incidents such as : - Car would not start at the first try and we had to try multiple times. We took the car to the dealer we purchased the vehicle and they replaced battery. Even after the replacement of the battery, it occurred couple more times. - Speaker announced to release the parking break when it was released and I was driving the car already. We took the car to the dealer and they ran diagnostics but didn't find anything. - The window on the front driver side gets sticky sometimes if left overnight. We took the car to the dealer and they ran diagnostics but didn't find anything. We took the car to the dealer again this morning (8/11/2023) and talked to the service representative. She looked at our record and we found out some of or complaints were not recorded. The contact stated that the dealer found that the electronic brake switch was turned on with no indication that it was on. The disc brake pads were also replaced since they were worn out.
Multiple times per week recently, the car will not turn over when starting the car, while all dash lights light up like a Christmas tree. There is no pattern when it just decides to act up-??recently 2-3 times a week, in the past 2-3 times a month, it seems random. Sometimes, after it will not start and I leave it alone for some time I.e.: 30-60 minutes, and try to start it again, the car starts right up with no issue. This has left this female driver of this 2018 HR-V stranded numerous times. Several times it happened while driving, the car shuts off at low speed, and won-??t start again. It has become a major concern that it can become a death trap. This car has just over 10k miles on it-?? it-??s barely broken in-??.And with brand new battery just replaced !!!!!!
The stere will turn on and off and makes loud sharp noises then shuts off. Other things in the vehicle sometimes don't work- control stereo with steering wheel bottons
A D V E R T I S E M E N T S
- Rochester, NH, USA