This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Honda HR-V. The contact stated that on several occasions while driving at various speeds, the Start/Stop ignition switch light intermittently illuminated, and the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 71,000.
On Friday, Dec 31, 2021 the car (2017 Honda HR-V), without any warning, suddenly stalled in the middle of our residential street. Prior to this incident, I did not experience any indications that there was a problem with the car. The car was towed to a local Honda service center and upon inspection by one of their technicians it was determined that the car had a "broken flywheel" (the car is an automatic so this is not the correct term). Once repairs began I was contacted and informed that the broken flywheel had caused additional damage and the car now requires an entirely new engine. I purchased the car brand new in July 2017. In July 2020 I received a recall notification from Honda indicating that there were problems with the transmission and an entirely new transmission was installed with all costs covered by the manufacturer. Now six months later and only three years after purchasing the car, I am being told I need an entirely new engine. The car is currently at the service center and should be available for inspection. I have not authorized any work related to the engine because I am collecting information on my rights as a consumer and my options in regards to repair of the car. I strongly believe that the flywheel and engine repairs are manufacturer defects and need to be addressed and costs covered by Honda.
Last night at 12:58am, I was traveling in my 2017 Honda Hr-V on the expressway toll (limit of 75 mph), going approximately 80-85 mph on cruise. Suddenly, my vehicle quit accelerating, all the lights on my dash lit up, and pressing the gas did nothing (no jerking or sound). It was extremely frightening because there was no shoulder, a single lane very high up, with no other vehicles in sight behind me to anticipate my stop. Luckily, I came upon a hill to coast down and I pulled over as the shoulder opened up. I had all power, radio, lights, car running like normal... I put the car in park and then back into drive and it did not move. After putting it back in park, I shut off the car and almost immediately turned it back on. All the lights turned back on in the dash (engine, car sliding, P with a circle around it with !, parking break "park", etc)... putting the car in drive it accelerated and drove pretty much normal. This morning when I got back into car only the engine and P with circle around it lights were on. It drove normal but I do feel there is a lack of acceleration as I am pressing the gas, it doesn't seem to be the same (having to apply more pressure to gas). The mechanic shop ran a diagnostic test and advised me to it to the dealership because a speed sensor code in the transmission came back. I was advised there are many vehicle make and models with recalls on the cvt transmissions. Upon calling the dealership, they informed me there is no recall on my car and manufacture warranty is up to 36K miles, and well I have 85K. I have gotten the regular required oil changes, filters, etc and never once have I ran into any issues with my car up until now. The whole transmission.
The contact owns a 2017 Honda Hr-V. after the vehicle was serviced, the contact stated that the heating and cooling unit and electrical system malfunctioned. An independent mechanic also stated that fuel was mixing with the engine oil. The message "front collision" appeared on the instrument panel. The vehicle was taken to valley Honda (4173 ogden ave, Aurora, il 60504, (630) 851-5700) and received a software update, but was not fully repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 27,815.
- Plainfield, IL, USA
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My air conditioning stopped working one day to another. The vehicle was stationary, I got into it one morning and the ac was not working and blowing hot air, when the day before it was cold. I took it to Honda services. They said it would be covered by the warranty, since it is a 2017 lease, and has less than 36 months and less than 36,000 miles. Three hours later, they called to tell me that I had to pay $400. They said that road debris hit the front of the car and that is what cause the condenser to get a crack in it. The car hasn't even left the small city I live in for months, so hasn't even been going over 45mph. This isn't fair that it's not covered by the warranty, it is a design defect. The internet shows dozens and dozens of the same complaints, and a class action settlement has even been reached for other models of Honda, but not mine, the hrv. Here is the settlement agreement: Https://topclassactions.com/lawsuit-settlements/lawsuit-news/1894-Honda-air-conditioningcompressor-class-action-settlement/comment-page-17/#comments. With a flashlight they showed me the front of the car where supposedly a debris hit and caused the condenser to crack. Below is a picture of what they showed me. There were other little dents of the same size all around, but they said only the one was what supposedly damaged the condenser. How is it that I am responsible for a pebble damaging the engine when the car is under warranty? this is a design defect.
The contact owns a 2017 Honda Hr-V. the contact stated that he parked the vehicle, depressed the lock button, and walked away with the key fob. However, the engine stayed on for hours until a security guard noticed that the vehicle was on and turned off the engine. There were no warning indicators illuminated. The vehicle was taken to paul moak Honda (802 harding St, jackson, ms 39202, 601-355-8100) where the dealer checked the vehicle and found no failures. The manufacturer was notified and did not assist. The failure did not recur. The failure mileage was approximately 10,000.
A D V E R T I S E M E N T S
- Lewiston, ID, USA