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Not Working Properly
2016 Honda HR-V
This problem may be covered under warranty. Ask your Honda dealer.
10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 45,350 miles
- Total Complaints:
- 4 complaints
Most Common Solutions:
- not sure (4 reports)
transmission problem
Helpful websites
- No one has added a helpful site for this 2016 HR-V problem yet. Be the first!
A D V E R T I S E M E N T S
(Transmission replacement with metal shavings, estimated cost to repair: $6,800) Mileage 65,297 Purchased less than 4 years ago
I have been in communication over the last several weeks with 3 Honda dealerships (Cincinnati, OH Louisville, Ky and Gallatin, TN) as well as with Honda customer service (Maria was our case manager, initiated case on 5-20) and have now been officially denied any assistance from Honda at this time (per her call this afternoon, 6-4). The tactics of delaying and denying assistance (and poor communication with me) have been noted.
My son was driving down a busy highway in downtown Nashville when the car suddenly and without warning (no longer accelerated) and he was very luckily able to pull to the side of the highway. It has been towed to the Gallatin, TN Honda, (though I purchased it originally in Louisville, Ky).
I have been notified by 2 service reps (and specifically service manager, Dale Gratehouse in Louisville, KY) that this is a known problem with the specific make and model (2016 HRV), and that there have been others to come into the shop in the 60-80,000 mile range needing this exact repair. Please note that all required and scheduled maintenance has been performed at Honda dealerships.
I am a lifelong Honda owner.
At this point, my main concern is making sure that anyone who purchased a 2016 Honda HRV is made aware of this defective product to prevent a harmful or potentially catastrophic event.
Because it is clear that Honda is not interested in their duty and obligation to warn customers of the potential problem with their product, I plan to put every effort forth/due diligence to make sure this does not happen to anyone else.
In contrast to Honda’s most basic courtesy to me, Honda has now been warned that this will occur again and that someone will be seriously injured and/or killed.
- Katie T., Goodlettsville, US