This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The problem started after sitting and talking on a phone with car running while waiting for groceries. About a week later, I started having on and off electrical system issues. and all the lights came on the dashboard with ABS as the main one. If I locked my trunk over and over it would go away. During this time, I got locked in my car and out of my car. The key would not work properly. The trunk would not lock properly. The brakes would get stuck and I could not release them. The car would not move. This happened on and off for about two weeks. I took it to my mechanic. He ran the diagnostic test and nothing came back. He charged the battery and the problem went away for a couple of weeks. The problem started again and was especially frightening when I could not get out of my car. I took it to the dealer. They told me I needed new locks for the trunk, the door and that the car needed a new computer for the ABS. I told them how is that possible. My mechanic did not find an issue and my car at that time didn't even have 100,000 miles and was a Honda. I switched from Nissan with transmission issues at 130,000 miles to a Honda which has great safety and performance reviews. They said there was no recall. I do not understand how a car with less than 100,000 miles has all of these safety issues that can trap me in the car and not allow me to brake properly at high speeds. I have done research online and find there are many complaints about the computer system ABS sensor online and have heard this from a second mechanic who indicated he was dealing with the same issue for another customer. He disabled my ABS system so I would not continue to have braking issues where it holds or does not seem to release properly, where there are on and off electrical issues with locks, locking, phone, etc. And the Landmark Honda dealer in Alexandria VA wants to charge 3000 for a new computer for a car that is supposed to be safe and reliable and does not even have 100,000 miles.
Driving slowly to garage, sudden unintended acceleration and brakes stopped working. My car crashed into the rear wall of the garage. The front end of my car was damaged. The wall of my garage was damaged as well. I went to the doctor due to pain in my chest and arms.
The parking brake engages on and off when the car is turned off. There are 3 lights flashing -check engine light -the word -??park-?? - the parking brake light I have had the code read and it says it is the evap canister purge valve which has already been replaced, the light went off temporarily and it-??s back on again. The transmission is noisy when accelerating. The purge valve keeps going bad for no apparent reason and the parking brake randomly engaging and disengaging when the car is turned off leads me to believe there is an issue overall with the build of the car. I am worried the emergency brake will engage when driving.
Original tires, breaks & shocks were on the vehicle. The dealership told me they were new. I had this car for a year. The car was sold $19,000 overpriced and now it's worth 13,000.00.
I was driving on a Nevada highway and getting into an off ramp with mild traffic. I attempted to break so I could stop behind another driver and realized my breaks weren't working. I then put my entire body weight on the breaks and they failed to stop or slow down my vehicle. I ended up colliding into the vehicle ahead at 50 mph. Even with an impact of 50mph not a single airbag went off. I sustained head injuries. This could have been lethal. Myself and my passenger could have died. The breaks failed resulting in a collision and the air bags did NOT go off. My vehicle was totaled on the spot and i spent over 7 hours in the hospital due to my vehicles failing to keep me safe. I did reasrch and almost every other 2016 Honda HRV has a recall for the breaks and somehow mine did not when the breaks failure could have killed me.
- Kingman, AZ, USA
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The contact owns a 2016 Honda HR-V. The contact stated that while driving up an incline an abnormal scraping sound was coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The dealer was contacted about the issue and the contact was informed of an unknown recall on the transmission. The VIN tool showed no recalls on her vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
The contact owns a 2016 Honda HR-V. The contact stated while driving 25 MPH, the brake pedal was depressed several times, but the vehicle failed to respond. There were no warning lights illuminated. The contact stated that he veered to the side of the road and rubbed the tires of the vehicle against the curb and the vehicle slowed down. The contact pulled into a parking lot and switched gears to park and the vehicle stopped. The vehicle was towed to the contact's residence. The dealer was notified of the failure and referred the contact to his insurance company for assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 61,000.
The ABS in our 2016 Honda Hr-V does not seem to work at all. When attempting a hard stop, we have had to pump the brakes ourselves since the system does not do that automatically. Recently, I was traveling at 35 mph on a rain-slick street (after hours of rain), hit the brakes to avoid a stopped vehicle and could not stop. I pumped the brakes hard, only slowed a bit, swerved and still bumped into the car ahead of me.
Today at 1:30pm the car completely stopped. When the car was turned on the lights and electronic panel was showing in yellow and flashed rapidly. The car completely stopped, but the lights and electronics kept flashing. The systems on the electronic panel kept flashing and the car will not start. One week ago, I noticed when I started the car, the car shook and the engine struggled to start, the lights on the electronic panel flashed but they stopped and I was able to drive it. This is the third time that I noticed the flashing lights, in addition, I noticed for a few months that during driving, the steering wheel has become more difficult to turn when I was making turns. It was as if the car had no wowed steering capabilities and it continued up to this point. Also, I noticed that the car drove as if it was losing its brakes. I'm sorely disappointed with this vehicle because it is fairly new with less than 8200 miles on it. I bought it for my retirement and now I think that it will become the early death of me. I noticed that there were recalls on this vehicle for these very issues and I need my car fixed asap.
Right rear rotor had grooves in it after about 22,000 miles. Brake pads have a lot of material left. Don't know if the rotor or the pads are the problem.
December 27, 2019 my daughter caitlynn was driving her 2016 hrv LX on ira hicks blvd near 341 East in ft valley Georgia. A semi-truck pulling a lowboy trailer was stop at a rail spur crossing with the rail arms down and red lights flashing. The brakes fail causing her car to crash into the rear of the semi-truck. The airbags did not deploy in the crash. Caitlynn sustained minor injuries to the face and neck.
This is indeed what happened why I'm writing this complaint concerning my car safety again for the can't count how many complaints concerning this car I bought in month of may to June of year 2016 this car Honda hrv 2016 was a display car has no nice features in it at all only door controls which already stopped working once this pass week making this car very unsafe for me to drive but initially when I bought car I noticed a dent on back car door I just found out car never should have been sold as new car with dent already to be repaired the price I noticed as well of twenty three thousand dollars was way too high highest price I ever saw was eighteen thousand dollars please help me get this car back to dealership where it belongs community Honda is the name of the dealership other important problems with the car was the brake pedal day two return of car to dealership when I saw on television that this man had five days to return car for full refund and yet Honda refused to let me return this Honda hrv year 2016 also I called the one right hundred number that's universal for Honda and they related the front seat had some dangerous material the word began with the letter P never heard of it before I have asked several times to return this car to the general manager at community Honda dealership in orland park, Illinois where I bought the car this car is a hazard on the roads please quickly help me get this car safely back to them and have Honda refund my money of almost fourteen thousand dollars today as soon as possible this has been a nightmare for me my name (xxxx) email me with favorable response today quickly email (xxxxx) please please hurry. Redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Car's breaks require hard step to function and seem to "fail" when backing up in the morning. Seems to function normally during the rest of the day. Have not tested forward breaks in morning since we always back out of driveway.
I have had both rear calipers fail to include the epb unit. The right rear caliper failed at aprox 48K along with the epb unit. The second, left rear caliper failed while driving down the interstate at 65 mph at aprox 58K which ground down the new rotor and break pads causing the replacement of both rotors and break pads. These parts sho uld not fail at this low mileage.
While driving 80 mph with the cruise set I noticed the vehicle start to heavily accelerate. I immediately turned the cruise off and applied the brake. The brake did no stop the car from accelerating. I managed to slow down enough to shut the vehicle off. All dash board lights came on. I started the car up again and it started jerking as if the brake and gas were being pressed at the same time. The car was towed via Honda care.
Foot brake becomes frozen solid at start up. Unable to start car. I was told to press very hard and should be able to start car. Have not always been able too. This has happened about 9 times over the course of 2 years. (new issue) 2 days ago I had issues trying to start the car up(thought it might be battery related) all these warning lights came on (brake, tire pressure, engine light (total of 6 lights) I was able to drive so I went directly to dealer. I was told I had rodent damage and the cost was $424. I still have not picked the car up as insurance needs to see repairs. I learned that Honda is now involved w a lawsuit due to the change from plastic wire coating to soy based product which is drawing rodents to feast on wiring. I contacted corporate and was told they would not pay for this under warranty. I.M still paying off a hefty loan (2 years left) and I have no guarantee this will not happen again. What a nightmare. Seems to me if company created this issue they need to come up with solution to assist customers because this is a financial nightmare as well as a safety nightmare. How do you know your wires are partially eaten or in the process of being eaten while you are driving. You dont!
While driving on a costa mesa street at 30 miles per hour, the car brakes came on hard without me touching the brake pedals. Also a voice from the speaker system came on and said: Brakes are set. The problem lasted for about 3 to 4 seconds and then the brakes were released by themselves. I was very lucky that I was driving on the street with very little traffic at that time. If I had been driving on the freeway at freeway speed, the consequences could have been disastrous, I could have been seriously injured and I could have injured others. I proceeded to take the car immediately to Honda costa mesa to have them find the defect and correct it. After Honda costa mesa repair facilities kept my car for three days, they called me to indicate that they have found nothing wrong with my hydraulic brakes and they did not think the brakes could do a hard brake all by themselves.. I asked the person who called me if they had checked the electric parking brake for possible malfunction. The person on the line sounded surprised at my question and said, no we did not check that, but we cannot find anything wrong with your car, you can come and pick it up. It appears that Honda has eliminated 100% the possibility of the electric parking brake malfunctions and generates the voice system to come on the speakers with a statement: The brake is set.
In motion. Could not stop at 2 redlights. Took it to my garage and would not stop again, causing me to crash through laundry room wall, demolishing washer, dryer utility sink etc.
Pedal brake makes a "click" sound when is pressed driving at over 35 mph. Honda service tech at local dealer says is expected as the pedals has links and switches after brake pedal. Louder "click" sounds at the area of gear shaft plastic cover in parking position when car is stationed and brake pedal is pressed. Honda service tech. Says is expected once this model has electronic parking brake with switches in that area. At front of the passanger side in the dashboard a visible line that rises a structure under the plastic liner in a rectangular shape whit a line crossin from side to side, increasing its appearence with the heat by sunlight exposure. Honda service tech. Explains is expected in all this models once the air bag would deploy through that apparent window when is properly triggered. Rear camera images screen sporadically blurs and tremble when is dark and low ouside illumination is present. If window switch is deppressed at that moment either up or down and keep extra pressing would show in the camera screen a low and high discrete illumination, like that seeing in a voltage variation in light bulbs. Since all scans, inspections, and comparisons with alike vehicules, done at the local dealer service deparment, passed as expected, is my personal concern of safety and quality of the product to post and or share this information for possible safety issues that may arise related to this observations.
A D V E R T I S E M E N T S
- Arlington, VA, USA