VSA, power steering, engine light, and tire sensor light all came on at once. The car was not steering properly. I took the car in May 16, 2024, and they determined that a carbon buildup in the engine was the cause, and said the cylinder also had a misfire. They also said that the car needed a software update. I asked about the recall, because the recall letter I got in the mail states that if the engine light comes on, then it is eligible for repair. But they refused to repair it, claiming that the issue was only due to the carbon buildup, and said they have no parts available. However on my invoice when picking up the car, they listed the recall as if it were part of the repairs. I asked, just to verify, if they repaired it and they said no. I called the Honda number on my recall letter, and they spoke with the main manager at the dealership and told me that they determined the issue with my car wasn't due to the fuel pump recall. So do I have to drive my car until I have issues/until the engine is damaged by this safety issue? That doesn't make sense.

- Austin, TX, USA

I was on FM529 in the left hand turn lane heading towards the solid green light, as I was approaching the light I started slowing down and noticed in my left peripheral vision a black car waiting to pull out. I slowed down to 20 mph where I proceeded to head to the traffic light. Then all of a sudden, this black car pulled out crossed two lanes of oncoming traffic & side swiped my car on my driver's side from the front of the left bumper across the left wheel well above the left tire, hit part of my left door and completed turned my left mirror inward so that it was flush with my left window. This black car was much bigger than mine(2014 Toyota Camry) and it did give me quite a jolt upon impact. My car was completely in the left hand turn lane when she pulled out of the gas station. The lady that did this wanted to leave the scene of the accident. I said no, because I wanted a police report. She also stated several times that she never saw me in the left hand turn lane. I called 911 and two police officers were dispatched to the scene. One said it was not worth doing a report because the damage was less than $1K. He stated this while he was looking at the damage to her car not mine. The damage to my car is roughly around $2K & he also stated that if he were to write a report up, that our car insurance would jump "sky high". there were no tickets given at the time. The lady and I agreed to handle this out of pocket. I also told the officers that the lady had stated on several occasions that she never saw me, but it didn't seem to make any difference. This accident happened at about 7:55 am. This lady created the problem by not looking to her right side and looking straight in front of her before pulling out into oncoming traffic. I think my back windshield wiper was damaged as it was working just fine before the accident & no longer works. Alignment must be checked.

- Katy, TX, USA