This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle is experiencing intermittent fault with air-fuel ratio of cylinder. Problems began at 50,000 miles and the dealer recommended engine cleaning due to carbon buildup. This did not solve the issues. Warranty repair was refused at that time, and has since lapsed out of warranty. This results in a malfunction indicator lamp on the dash. Car has additionally failed to start on occasion, and varies greatly in the number of cranks necessary to start. Also sometimes experience shuddering and movement of the vehicle when stopped. The reliability of the vehicle is compromised, which is a significant safety issue.
After the routine transmission fluid flush at about 36K miles, the vehicle stalls out/jerks after switching the selector from P to D. The issue is intermittent though. Also, the vehicle got a worsened MPG which decreased from 38-39mpg (average) to 31-33mpg on the same driving routine. And most important, the CVT transmission "switches" to neutral every time you decelerate making the vehicle unstable at higher speeds. The vehicle was inspected at the two different dealerships and none of those bring out a solution, stating that this is beyond their ability to fix something since no warning lights or messages are being illuminating. Called the manufacturer, got advised to follow up with another dealership. THE CONSUMER STATED THAT THE WARMER FILTER IN THE CVT TRANSMISSION WAS IMPROPERLY INSTALLED. THIS CAUSED THE FLUID FLOW OBSTRUCTION WHILE DECELERATING. THE CVT SWITCHED TO NEUTRAL DUE TO LACK OF PRESSURE TO A HYDRAULIC CIRCUIT.
The vehicle includes an earth dreams engine, direct injection and cut transmission. The vehicle has an abnormal vibration at idle when in park, neutral, or under load in drive at a stop. Some components of the suspension are not adjustable and out of spec.
- High Point, NC, USA
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- Coon Rapids, MN, USA