This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2011 Honda Fit. The contact received notification of NHTSA campaign numbers: 16V061000 (air bags) and 16V346000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Honda Fit. The contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V061000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall Honda recall notice advises "parts needed...will become available in late summer/fall 2016..." and "avoid having a passenger sit in the front passenger's seat until the recall repair has been performed." To not be able to safely seat someone in the passenger front seat is a hardship that requires an immediate remedy. I called Honda pacific this morning and was informed that they will not be providing alternate vehicles because - unlike the driver airbag recall - the cars are still drivable. So I basically have to secure another vehicle at my own expense until Honda can fix the problem. This situation is not acceptable to me but I was told that all I can do is make a complaint. So here it is. Thank you for your time.
Takata recall - on April 15, 2016, I first called pacific Honda to schedule repair under this recall. I have called back a number of times since then and have yet to receive an appointment for repair of the airbags subject to this recall.
Takata recall. The contact owns a 2011 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available. Updated 09/08/16 the consumer stated received new airbag on 08/30/16.
- Wilmington, DE, USA
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Takata recal - got a notification from Honda re driver side air bag recall. Took car into local Honda dealership 06/29/2016. Was told that another recall on the passenger side air bag also applies to my car, and that neither air bag is available at the dealership for repairs to be performed. Service representative ordered the parts and told me that I will be notified once they arrive, and service representative told me that he can not provide an estimate as to how long it would take for the air bags to arrive. Today is 07/27/2016, it has been 4 weeks since my first visit to the local Honda dealership about the air bags, and still no airbags and no date of their expected delivery.
Takata recall. The contact owns a 2011 Honda Fit. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 Honda Fit. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Keep calling ventura Honda to get airbag recall parts and fix. They keep loosing my place in the queue for repair. Ventura is a humid area as location is next to ocean. Honda response unacceptable. Dot must take action to get these faulty airbags remedied much more quickly. Thank you. (latest call 7/18/2016)
The contact owns a 2011 Honda Fit. The contact stated that the repairs for NHTSA campaign number: 16V061000 (air bags) exceeded a reasonable amount of time for repair. The contact was concerned that a failure may occur. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Takata recall: I immediately contacted my Honda dealer about the driver side airbag recall on 3/24/15. Of course I wanted to be put on a list for priority, expecting first come first serve, in the absence of any other known orderly approach to this nightmarish ordeal. However when I contacted the local dealer and the national Honda hotline 6/21/6 for an update, neither could provide any new insight whatsoever after 3 months had passed. This is not acceptable. A manufacturer can provide some at least remotely accurate delivery estimate update and disseminate that info. Also, someone is responsible for acquiring that info, coordinating with other entities and disseminating that info. Rather important with lives at risk. If these parts actually start to trickle in, we, and everyone involved, needs to know time frames, and if there is a system of some sort in place, so that dealers can provide a better answer than "I don't know", and the customer can know that they haven't "fallen thru the cracks" which is pretty common in the real world. Thanks
Takata recall. The contact owns a 2011 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags) and upon calling more than three dealers, they were not able to provide the parts within a reasonable time frame. The contact was unable to determine when the vehicle would be repaired. The manufacturer was to be contacted to determine when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall ithaca carshare is a small non-profit organization serving 1,400 community members with 25 vehicles available for self-serve reservations on a 24/7 basis. Six of these vehicles are Honda Fits affected by the takata recall. For the safety of our members and liability purposes, we removed these vehicles from service on April 4, 2016. We have spoken with both our local Honda dealer and Honda corporate multiple times, and thus far both have refused to provide any compensation for the loss of revenue caused by these vehicles being unsafe to drive. Each vehicle requires installation of specialty hardware for our use, so substitute vehicles provided by Honda (which have not been offered) are not an option for us. As each day goes by, we lose $250-300 in revenue, so as of this writing we have lost over $3,000. As a small non-profit, this recall has a huge effect on our budget. We expect that our losses will total at least $10,000, if not more. Failure of Honda to provide compensation for this loss is both inconvenient and unacceptable. We continue to seek compensation for this loss and request any assistance you may offer on our behalf.
Takata recall. Honda tried to increases my exposure by sending me to car rental business which willingly places a $100 hold on my visa and then increases my exposure to cost via "loss of service". I did not accept. I called the dealer "scott robinson Honda", torrance, ca and Honda corporate 800-999-1009 both ext. 4 and 7 to no avail. I requested management at Honda corporate call me as I needed to speak with a person who had authority on 04/06/2016. Honda corporate has not returned my call as of today 04/09/2016. Our 2011 Honda Fit sits in the driveway since 03/31/2016 with mileage stopped at 23,730, waiting for parts to address takata recall. My request is Honda supply a Honda car at zero cost and exposure to this customer!
A D V E R T I S E M E N T S
- Saint Petersburg, FL, USA