The car stalled. Taken to a garage: 2 spark plugs were loose, which caused engine failure. One had not been torqued properly from the FACTORY. No mechanic has ever touched them since we bought the car. Cylinder head was removed to send head out to machine shop, re-tapped helicoil the plug threads and then reinstalled cylinder head, adjusted engine valves and installed new spark plugs. Engine runs normal now. It all cost $2200. Honda refuses to reimburse any cost, although it is clearly a factory defect. I thought they stand behind their products! Lousy customer service. Good-bye, Honda!
A D V E R T I S E M E N T S
The car stalled. Taken to a garage: 2 spark plugs were loose, which caused engine failure. One had not been torqued properly from the FACTORY. No mechanic has ever touched them since we bought the car. Cylinder head was removed to send head out to machine shop, re-tapped helicoil the plug threads and then reinstalled cylinder head, adjusted engine valves and installed new spark plugs. Engine runs normal now. It all cost $2200. Honda refuses to reimburse any cost, although it is clearly a factory defect. I thought they stand behind their products! Lousy customer service. Good-bye, Honda!
PS: I am consulting with a lawyer.
- patriziaccia, Charlottesville, VA, US