The TPMS sensors went bad in my car on 3 separate occasions They were all the same part number and original equipment on my car. . The first one went bad on 9/13/2013. The second one went bad on 12/10/13 and the third and forth ones went bad on 11/14/2014.
I called Honda Customer Service and spoke to Alex at American Honda Customer Service in Torrance, California. I was under an extended warranty and each time I had the service it cost me a $100. Which was a total of $300 out of pocket expenses for me. I am the original owner of the car, and the car has always been serviced at Honda in Fort Bend County, Rosenberg, Texas. I asked Alex at Honda Customer Service for my money back and he offered me a $150.00 Honda credit. I asked for him to send me a email stating his offer and he said that was not going to happen. I asked to speak to his supervisor and he said that was not going to happen. I contacted the better business bureau in California and Alex never contacted them. Every time that TPMS sensor light went on I had to go and have someone check my tires, than if that did not work head over to the dealer.
All four of my TPMS sensors were bad. First my left front, than it was left rear, and than it was my right front and right rear sensor. I had an extended warranty on the repair but each time I went in I had to pay the first $100.00 on the repair. All four sensors had the part number. The parts all went bad within a one year period. I only have 16,000 miles on the car. I complained to Honda Customer service and they offered me a $150 credit.
- lindaetexas,
Richmond, TX, US
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A D V E R T I S E M E N T S
The TPMS sensors went bad in my car on 3 separate occasions They were all the same part number and original equipment on my car. . The first one went bad on 9/13/2013. The second one went bad on 12/10/13 and the third and forth ones went bad on 11/14/2014.
I called Honda Customer Service and spoke to Alex at American Honda Customer Service in Torrance, California. I was under an extended warranty and each time I had the service it cost me a $100. Which was a total of $300 out of pocket expenses for me. I am the original owner of the car, and the car has always been serviced at Honda in Fort Bend County, Rosenberg, Texas. I asked Alex at Honda Customer Service for my money back and he offered me a $150.00 Honda credit. I asked for him to send me a email stating his offer and he said that was not going to happen. I asked to speak to his supervisor and he said that was not going to happen. I contacted the better business bureau in California and Alex never contacted them. Every time that TPMS sensor light went on I had to go and have someone check my tires, than if that did not work head over to the dealer.
- lindaetexas, Richmond, TX, US