My Honda Fits power steering completely cut out in June of 2015. I was lucky that I didn't get into an accident. I was able to control it with a lot of upper body effort but it certainly wasn't safe. My dealership took a look at it, claimed they had not received any recalls or other notifications from Honda Canada about this being an issue. They checked a couple of codes they were aware of but none of them corrected it. I was then told that in order for them to find the problem, I would have to pay them $190. an hour and there was no guarantee that they would be able to discover the error code in short order. As a matter of fact, they said it could take days....at $190 a hour. Are you kidding me?
I have to drive my car for work. So I have been causing damage to my shoulders and arms over the last 5 months. Yes, my choice but I don't have the money to rent a car or buy a new one. I have to continue working as well. I went back to the dealership in late August once I was back home (I travel for work during the summer and am never in one place for long). I did this because I stumbled upon a letter I had received from Honda Canada in November 2014 stating that I was being given an extended warranty should the EPS on my car ever go out. They stated two specific codes that were connected to this. I was to call it in if this ever happened. Well it did but when I contacted them about it, they claimed there was no record of this extended warranty being sent to me. They had no response as a result and didn't have an answer. No satisfaction. I showed my dealership and they also had no answers except to say I would have to replace the rack and motor set for a cost of $3300 plus taxes. I have been doing research and everyone I speak to with a similar problem has had some assistance. No one has had to pay that much if they did have to pay. I think Honda should have to honour the extended warranty and probably even send out a recall. Too many others in Canada and the US have had this issue. It is also very dangerous especially with winter and the snow and ice coming. Any suggestions are more than welcomed. I have contacted the investigative journalist from the Toronto Star who helps people who have issues with corporations. I am hoping she can help me. I would like to draw this to the attention of the CEO at Honda Canada but I can't find an email on line.
I had hoped this car would last me many more years. I would never have bought it if I had known these kinds of big issues could happen and that Honda would not take responsibility for what seems to be faulty manufacturing.
A D V E R T I S E M E N T S
My Honda Fits power steering completely cut out in June of 2015. I was lucky that I didn't get into an accident. I was able to control it with a lot of upper body effort but it certainly wasn't safe. My dealership took a look at it, claimed they had not received any recalls or other notifications from Honda Canada about this being an issue. They checked a couple of codes they were aware of but none of them corrected it. I was then told that in order for them to find the problem, I would have to pay them $190. an hour and there was no guarantee that they would be able to discover the error code in short order. As a matter of fact, they said it could take days....at $190 a hour. Are you kidding me?
I have to drive my car for work. So I have been causing damage to my shoulders and arms over the last 5 months. Yes, my choice but I don't have the money to rent a car or buy a new one. I have to continue working as well. I went back to the dealership in late August once I was back home (I travel for work during the summer and am never in one place for long). I did this because I stumbled upon a letter I had received from Honda Canada in November 2014 stating that I was being given an extended warranty should the EPS on my car ever go out. They stated two specific codes that were connected to this. I was to call it in if this ever happened. Well it did but when I contacted them about it, they claimed there was no record of this extended warranty being sent to me. They had no response as a result and didn't have an answer. No satisfaction. I showed my dealership and they also had no answers except to say I would have to replace the rack and motor set for a cost of $3300 plus taxes. I have been doing research and everyone I speak to with a similar problem has had some assistance. No one has had to pay that much if they did have to pay. I think Honda should have to honour the extended warranty and probably even send out a recall. Too many others in Canada and the US have had this issue. It is also very dangerous especially with winter and the snow and ice coming. Any suggestions are more than welcomed. I have contacted the investigative journalist from the Toronto Star who helps people who have issues with corporations. I am hoping she can help me. I would like to draw this to the attention of the CEO at Honda Canada but I can't find an email on line.
I had hoped this car would last me many more years. I would never have bought it if I had known these kinds of big issues could happen and that Honda would not take responsibility for what seems to be faulty manufacturing.
- christystagedoor, Toronto, ON, Canada