This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall the letter we received from Honda in March 2016 stated, "the remedy parts needed to conduct driver's airbag inflator recalls will become available in the summer of 1016. Honda will send you another letter when parts become available to repair your vehicle." We never received another letter, but heard from a friend that she called her dealer and got the replacement installed. We contacted our dealer who installed a replacement October 13th. However, I suspect that other persons are waiting for another letter from Honda and have not had a replacement yet.
Takata recall. The contact owns a 2007 Honda Fit. The contact received notification of NHTSA campaign number: 16V344000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I received a letter from Honda in mid July saying that I needed to make arrangements to have my air bag serviced. I called 7/17/16 to make the appointment. It also stated to not allow any passengers in the front seat until the repair was made. I am still waiting for my local Honda dealer to get the part. It has been 90 days since I called and made the request. I have been in contact with Honda numerous times and they still do not have the part fro my car. The notice I received said I could fie a complaint after 60 days and I decided to give them some additional time before making the complaint. I am tired of waiting and not being able to have passengers in the front seat. It has been a real inconvenience.
Takata recall. First contact with dealer (Honda and Subaru of Santa Fe, nm) 7/30/16. Informed that parts were not available. Second contact 8/30/16 with same result. Now 70+ days since initial contact with dealer. No reply from dealer as of 10/10/16. Inconvenience of limitation of use and possible injury or death makes unresponsiveness of Honda and dealer grossly irresponsible.
- Taos, NM, USA
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Takata airbag - this vehicle was purchased in Florida in 2007 and has been driven in a hot humid climate ever since. We were notified in June of the recall and since then, Honda have been unable to provide the part or fix the problem. It needs to be addressed now.
Takata recall. The contact owns a 2007 Honda Fit. The contact stated that the recall notice for NHTSA campaign number: 16V344000 (air bags) was received in July of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
I received a safety recall notice in June 2016, I called my local Honda dealer and was told the parts would be ordered and be in 4-5 days. Never received a call back. I called them several times and was told the parts are on backorder and they have no idea when they will be in. I called Honda customer service and they did nothing either. Completely kept in the dark, my car was rear ended this weekend, luckily the passenger airback did not deploy or my wife could have been killed.
Takata recall. Called dealership and ordered passenger airbag parts on July 7th, and again on July 20th when they said my first call was not in the system. I called again on August 20th and they said there was no time in the future when this would be fulfilled. This is our only vehicle, and we do not have room to drive safely in it.
Takata recall - parts not being provided to fix problem. Honda not helping us with alternative transportation, wont even call us back. Use car several times weekly with full passengers. Only one car. Don't feel safe. Have known about recall since 7/6/16 and on their list. Still no fix and no hope to be fixed soon. Car companies are responsible for providing a safe, usable product. Our car is not safe or usable in the manner we need to use it. This has caused much havoc in our regular routine. Honda has been unconcerned about our case.
Takata recall. The contact owns a 2007 Honda Fit. The contact received notification of NHTSA campaign number: 16V344000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Honda Fit. The contact received notification of NHTSA campaign number: 16V344000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Honda Fit. The contact received notification of NHTSA campaign number: 16V344000 (air bags) however the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
Takata recall I contacted the dealer on 6/27/2016 to schedule recall repair. I called again on 8/25 and they stated part was ordered on 7/19 (more than 2 weeks after my initial request) and is still not in. This delay is causing significant problems as I cannot Transport anyone in the front passenger seat for the last 2 months! still no word on timing of repair. Very frustrating.
Takata recall Honda is not resolving my alternative transportation needs while they deal with their recall issues. They gave me a rough estimate of 2019 for replacement parts to fix my explosive airbag. I have waited a week now without a phone call from the department I was instructed to call and I am not being able to safely use my vehicle. This situation is now costing me personally on many levels, both in safety and financial means as I can't use my car. I am asking the government for help by filing this complaint.
NHTSA recall 16V-344 requiring replacement of the airbag on my vehicle was issued on May 23, 2016. I was told by my local dealership (Honda cars of rock hill (SC)) that the bags were not available but on order. In July, 2016, I received from american Honda motor company a notice of the recall including the statement, "Honda suggests that you avoid having a passenger sit in the front passenger's seat until the recall repair has been performed." I called the dealership back and was told that the parts were still not available and that I was "on a waiting list." On August 16, I again called the dealership and was told the parts are not available and that they "have no idea" when they will be. Today, August 17, I spoke with american Honda and a representative said, "no one can tell you when the parts will be available." If no one in Honda knows when the parts will be available then it is conceivable that they never will be. It is unrealistic and impractical (and unsafe) to assume that the front passenger seat will not be used until some date no one in Honda knows.
Takata recall. The contact owns a 2007 Honda Fit. The contact received notification of NHTSA campaign number: 16V344000 (air bag), but the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Honda Fit. The contact received NHTSA campaign number: 16V344000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Parts distribution disconnect. Updated 10/26/16
Takata recall my daughter drives my 3 grandchildren in the Honda Fit 2007. Not only has the recall not been addressed but the indicator that turns the airbag on and off of the front passenger seat is broken and in the on position which endangers everyone in the automobile not just the front seat passenger. All seats are needed. This is our only vehicle for our daughter. It is an emergency to have a safe vehicle to use. Our grandchildren and daughter's life depends on it. We have called numerous times, contacted both the dealership and the manufacturer and to no avail. Their only response is that the parts are not yet available and there are a lot of vehicles involved in the recall. That does not help us. We need a safe vehicle!!!!
The contact owned a 2007 Honda Fit. While driving 35 mph, the contact's vehicle was struck from behind by another vehicle. The air bags did not deploy. A police report was not filed. There were injuries sustained to the back and entire body of the contact, which required medical attention. The vehicle was destroyed and towed. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was approximately 60,000....updated 10/11/16
A D V E R T I S E M E N T S
- Hamilton, OH, USA